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Mackert and Garfield Named to Board of Examiners for 2015 Malcolm Baldrige National Quality Award

Six Disciplines

Mackert also serves as a judge for the American Health Care Association, and has written Baldrige case studies used to train examiners at the national and state levels. Awards may be given annually to organizations in each of six categories: manufacturing, service, small business, education, health care and nonprofit.

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Nine Rules for Employee Engagement

Chart Your Course

Results range from happier customers to higher profits and stock prices, to lower health care costs. Skill Set Development. This characteristic is particularly true for younger workers, but all workers desire to stay up to date on emerging skill sets. Flexible Benefits and Rewards. Telecommute Option.

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Task Shifting Could Help Lower Costs in U.S. Health Care

Harvard Business Review

This simple idea — that one should match the skill level of the individual to the skill requirements of a task — has influenced how many businesses operate. Task shifting of this kind moves routine tasks requiring lower skills away from high-skilled professionals. health care. Further Reading.

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How Do You Know a Great Person When You See One?

Harvard Business Review

The process "has enormous consequences" not for just for aspiring doctors, the Times says, but "also for the entire health care system.". The piece reports on the radical new admissions policy at Virginia Tech Carilion , the country's newest medical school. Here's what the fuss is about.

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It’s OK to Move Down (Yes, Down) the Value Chain

Harvard Business Review

Leaders of many companies — in industries ranging from contract manufacturing, and software services to consulting and health care — tell us the same thing: “We want to move up the value chain.” defend against “attack from beneath” and maintain your reputation for ethical operations.

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How to get an entry-level human resources job?

HR Digest

Skills are crucial to securing entry-level human resources jobs. Your skills will either make or break your chances of landing an HR manager job. Honesty and ethics are among the best character traits an employer looks for. These individuals help clients by following up after leaving a home health care provider.

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Are You Working Over the Thanksgiving Holiday?

Harvard Business Review

12:53 PM Tuesday November 23, 2010 by Edward Hallowell | Comments () Email Tweet This Post to Facebook Share on LinkedIn Print If youre working — either from home or the office — over Thanksgiving, Im not sure whether to say, "Congratulations on your work ethic!" or "My condolences on your plight."