Harvard Business Review

NOVEMBER 4, 2014

In 2013, the company released a service called Virtual Technician to help existing drivers while also enabling new business models and revenue streams. The service gives drivers confidence, and that’s important for a driver who operates alone, often hundreds of miles from home. Disruptive innovation Information & technology Internet'

Engineering 9

Engineering CIO Disruptive Innovation Uncertainty 9

Harvard Business Review

NOVEMBER 4, 2014

In 2013, the company released a service called Virtual Technician to help existing drivers while also enabling new business models and revenue streams. The service gives drivers confidence, and that’s important for a driver who operates alone, often hundreds of miles from home. Disruptive innovation Information & technology Internet'

Engineering 9

Engineering CIO Disruptive Innovation Uncertainty 9

LDRLB

MAY 26, 2014

I think our principal observation was that what was happening was that disruptive innovations driven by largely information technology but lots of other technologies on the fringe here that are getting ready to exhibit the same kind of characteristics were entering the market in kind of this better and cheaper way.

Early Adopters 60

Early Adopters Rogers Disruptive Innovation Innovation 60

Harvard Business Review

JUNE 10, 2014

Still, most colleges are lucky if they can afford even a small team charged with developing new lines of business and new business models. Presidents and provosts will tell you: operating budgets are tight. Disruptive innovation Education Information & technology' They’re quite good at it, on the whole.

Real Estate 8

Real Estate Education Disruptive Innovation Asset Management 8

Harvard Business Review

FEBRUARY 26, 2018

Twitter reported a loss of $79 million before its IPO, yet it commanded a valuation of $24 billion on its IPO date in 2013. The building blocks for a digital company are research and development, brands, organizational strategy, peer and supplier networks, customer and social relationships, computerized data and software, and human capital.

Company 8

Company Intangible Assets Depreciation IPO 8

Harvard Business Review

APRIL 25, 2013

It is a conversation about the increasing importance of information technology and the role it must assume in every enterprise, regardless of size, industry or geography. Not only are there new systems, business and delivery models, types of information, technologies, etc., IT management ROA ROI'

CIO 8

CIO ROI Agility Information Technology 8

Harvard Business Review

JULY 19, 2016

At the high end of artificial intelligence are systems like cognitive computing that are allowing driverless cars and other machines to develop the capacity to learn from their experiences in the world — by incorporating nuances, remembering outcomes, and adapting to mistakes. (A First, let’s get our bearings.

Company 8

Company Insurance Call Center Bottom-up 8

Harvard Business Review

JUNE 24, 2015

Positional advantage is sustainable in a classical environment: the environment is predictable and develops gradually without major disruptions. Tata Consultancy Services, the India-based information technology (IT) services and solutions company, operates in an environment it can neither predict nor change.

Strategy 8

Strategy Competitive Advantage Environment Execution 8

Harvard Business Review

MARCH 28, 2013

The key lies in developing and exploiting "proprietary data" — data that you and you alone possess. Only you have the specific transaction, "John Smith bought peas, bread, and grape nehi at 9:27 AM on March 11, 2013," and the tens of thousands like it each day! But don't avoid this avenue on that score alone.

Competitive Advantage 8

Competitive Advantage Customer Intimacy Supply Chain Retail 8

Harvard Business Review

OCTOBER 3, 2017

The first concerns the challenge of creating the meaningful use program for the HITECH Act when I served as national coordinator of health information technology from 2009 to 2011, at the beginning of the Obama administration. Two personal stories illustrate these points.

System 8

System Skills Health Care Constraint 8