Strategy Driven

FEBRUARY 4, 2011

People are envious of the power, status and wealth of company heads. Yet, most CEOs were never trained on how to be CEOs, with all the responsibility, people skills, leadership and ethical management that must go along with the job. Airlines say that delays caused by air traffic controllers cost them a combined $4 billion per year.

Ethics 59

Ethics Cost Crisis Learning-by-Doing 59

Harvard Business Review

MARCH 12, 2013

Despite best efforts, the proposed American Airlines-US Airways merger will hit points of turbulence. Democracy will disappear as power shifts to developing countries with authoritarian regimes where no one cares about voice and participation. They assume that people are helpless victims of powerful forces beyond their control.

Health Care 15

Health Care Merchandising Incubator Airlines 15

Harvard Business Review

JANUARY 13, 2014

Posing that question continues to be a powerful way to catalyze important strategic conversations. As Clayton Christensen likes to note , the primary job of leadership today is to “source, assemble, and ship numbers.” As Clayton Christensen likes to note , the primary job of leadership today is to “source, assemble, and ship numbers.”

Levitt 10

Levitt Christensen Competitive Advantage Welch 10

Harvard Business Review

APRIL 18, 2011

The customer's voice has a new champion sitting at the highest levels of power in companies. They have power and influence resources. Sometimes it's new leadership that spurs action, other times efforts percolating within companies capture executives' attention. [This post is part of Creating a Customer-Centered Organization.].

B2C 15

B2C B2B Forrester Budgeting 15

Women on Business

JANUARY 24, 2011

When testing ideas are part of the creative process for product, service, or business development, this triangle must be a business priority: To test product, watch prospects interact with it—whether they use a tool, read a book, choose a necklace, or scan an airline ticket. Design stems from USE. Start small and build up.

Press Release 100

Press Release Discount Sharpe Advertising 100

Harvard Business Review

AUGUST 2, 2018

For example, I manage the finances for a team that travels very often, and I’ve been grateful for the intelligent guesswork that my expenses software extracts from receipts using machine learning: the merchant’s name, the dollar amount spent, taxes, and likely expense categorization. Insight Center. Adopting AI. Sponsored by SAS.

Learning-by-Doing 10

Learning-by-Doing Software Technology Travel 10

Harvard Business Review

MARCH 12, 2013

Despite best efforts, the proposed American Airlines-US Airways merger will hit points of turbulence. Democracy will disappear as power shifts to developing countries with authoritarian regimes where no one cares about voice and participation. They assume that people are helpless victims of powerful forces beyond their control.

Health Care 8

Health Care Merchandising Incubator Airlines 8

HR Digest

AUGUST 1, 2019

An effective financial literacy program should clear concepts of finance and accounting in simple terms with examples that are relevant to the organization’s day-to-day operations. Joe Knight is widely considered as one of the world’s most influential finance and business literacy leaders. First, share the numbers.

Finance 63

Finance Metrics EBITDA Handbook 63

Harvard Business Review

JANUARY 9, 2015

What happens if next time it’s not a near-miss , but a direct hit of a commercial airliner by a Russian plane that turns its transponder off? All of these things make Putin and Russia the biggest, most powerful wildcard in the entire world, with the potential to cause a lot of damage to the global economy.

Globalization 8

Globalization Banking Politics Crisis 8

Harvard Business Review

NOVEMBER 23, 2010

Operations : Approaches problems practically; stands firm on issues, perseveres; maintains a standard of consistency and quality; provides stable leadership and supervision; develops detailed plans and procedures; implements projects in a timely manner; keeps financial records straight. Ive seen this in the organizations where Ive consulted.

Process 15

Process CEO Insurance Banking 15

Harvard Business Review

SEPTEMBER 27, 2016

How a CEO spends his or her own time sends a powerful message about what matters to the business, but that doesn’t let them off the hook on the boring part of the job: They still must repeat that message over and over and over again. .” I’ve known some who laminate it to survive the 1,000 conversations they initiate.

CEO 8

CEO Class Chief Executive Officer Strategy 8