Harvard Business Review

MAY 31, 2018

Several years ago, one global energy company commissioned an internal task force to review the status of women and minorities in its leadership pipeline. With strong CEO and executive support, the company quickly moved to identify potential leaders and significantly increase its spending for leadership training for women and minorities.

Management 8

Management Diversity Attrition Leadership Pipeline 8

Harvard Business Review

SEPTEMBER 26, 2011

To successfully get to market you need a leader who can navigate your company's internal checkpoints. Fortunately you have two to three pressure-tested leaders who have successfully led comparable projects in other regions. What are your experiences with developing local talent in emerging markets such as China? What's worked?

Globalization 13

Globalization Attrition Skills Learning-by-Doing 13

Harvard Business Review

OCTOBER 26, 2016

“The projections look mostly good, as we expected,” Ahmet said. “The market research from Capital is promising. Why not slow down a bit—do some more-intensive market research to double-check that our assumptions are accurate?” “I can just hear Erkan saying that,” Sophie said.

Case Study 8

Case Study CEO Banking Agility 8

Harvard Business Review

APRIL 1, 2013

SAP's senior management asked Ferose to shore up employee morale at SAP Labs India, where the attrition rate had reached a painful 19% in 2009. Motivated by Ferose's participative leadership style, many self-organized teams at SAP Labs India have since tested and implemented dozens of innovative solutions to boost productivity.

Innovation 9

Innovation Attrition Software Globalization 9

Harvard Business Review

MAY 3, 2016

Once hooked, marketers protect those investments by attempting to keep patrons happy, engaged, and most of all, loyal. Reducing customer attrition, or “churn” in marketing parlance, often involves offering incentives such as discounts to individuals identified as likely to defect. Sunil Gupta, the Edward W.

Education 8

Education Execution Wireless Content 8

Harvard Business Review

JANUARY 31, 2017

What are their attrition patterns? It didn’t find attrition immediately after maternity leave, but there was a previously unseen pattern of departures 12–18 months afterward. Become a market maker. They may not be glamorous, but they’re practical, actionable, and get results. Start with the facts.

Organization 8

Organization Attrition Performance Review Human Resources 8

Harvard Business Review

JUNE 1, 2015

Facebook tried to ignore Wall Street pressure in 2012 upon its IPO, but quickly decided to shift course after experiencing attrition. The extra revenue that these tweaks generate gives the impression of momentum but only the market leader in any category has a real chance at surviving too many of these cycles.

IPO 8

IPO Company Maturity Short-term 8