Skip Prichard

JUNE 28, 2019

This question spurred frank and difficult conversations about why growth was stagnating, why employee attrition was happening, what it would take to effect real change (to culture, to policies and processes, to the product set, and to the customer experience), and who would have to step up to lead the charge. Tips to Ask Good Questions.

Sull 71

Sull How To Insourcing Sharpe 71

Strategy Driven

NOVEMBER 10, 2010

Inside you’ll find scenarios, case studies, tips, templates, and checklists that will help you capture and retain your company’s intellectual capital as Baby Boomers leave the workplace. What is the historic attrition and turnover rate and how do these map to the skills that keep you competitive? Who will do this work?

How To 72

How To Tacit Knowledge Intellectual Capital Newsletter 72

Strategy Driven

NOVEMBER 17, 2010

Inside you’ll find scenarios, case studies, tips, templates, and checklists that will help you capture and retain your company’s intellectual capital as Baby Boomers leave the workplace. Evaluation: Managers who skip the evaluation phase may discover their program loses relevance if they don’t check in from time to time.

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How To Tacit Knowledge Mentor Intellectual Capital 62

Harvard Business Review

SEPTEMBER 22, 2011

Your CFO and finance team can take a leadership role here. For instance, you can calculate the value of turning a detractor into a promoter, or use differences in attrition rates to assess the expected lifetime values of different customer groups. Without such a link, it's hard to justify differences in compensation.

Incentives 10

Incentives Sample Customer Loyalty Metrics 10

Harvard Business Review

JANUARY 31, 2017

What are their attrition patterns? It didn’t find attrition immediately after maternity leave, but there was a previously unseen pattern of departures 12–18 months afterward. Goldman Sachs’s “Help at Home” intranet bulletin board allows any employee to trade tips and leads on child care.

Organization 8

Organization Attrition Performance Review Human Resources 8

Harvard Business Review

JUNE 12, 2017

Indeed, the prospects of the Larsen B ice shelf breaking off – a mass of ice roughly the size of Delaware – will profoundly affect global shipping routes, as well as herald a major tipping point in global sea levels, which already plague many low-lying areas of the world, from Louisiana and the Florida panhandle to the Maldives.

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Cost Tourism Supply Chain Attrition 8

Harvard Business Review

JANUARY 31, 2017

The most obvious one is that employees who disagree with the travel ban (or broader elements of the new administration’s agenda) will lose faith in the CEO, decreasing morale and potentially increasing attrition. The uproar over the ban “could be a tipping point,” says Gaines-Ross. But it may be significant.

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CEO Attrition Travel Policies 8