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Elon Musk by Walter Isaascson

Leading Blog

Entrepreneurs are actually not risk takers,” says X.com CFO Roelof Botha. This led him to develop what he called an “idiot index,” which calculated how much costly a finished product was than the cost of its basic materials. A maniacal sense of urgency is our operating principle,” he repeatedly declared. They’re risk mitigators.

CFO 350
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50 Ways to Leave your Lover: Keep Failing Til the Last Thing You Try Is Successful

Mills Scofield

In meat plants, tens of thousands of operators are “whizzing” meat products everyday in over sixty countries around the world. Back in the fall of 2009, Cindy, one of our customer service representatives, received a phone call that nearly made her fall off her chair.

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What It Will Take to Fix HR

Harvard Business Review

In the July/August issue of HBR , Ram Charan argues that the Chief Human Resources Officer (CHRO) role should be eliminated, with HR responsibilities funneled in two separate directions — administration , led by traditional HR-types, reporting to the CFO; and talent strategy , led by high-potential line managers, reporting to the corner office.

CFO 11
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Why We Need to Update Financial Reporting for the Digital Era

Harvard Business Review

Digital companies, however, consider scientists’ and software workers’ and product development teams’ time to be the company’s most valuable resource. CFOs of these companies themselves admit that they cannot justify their market capitalizations based on traditional metrics.

Report 8
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Scaling Customer Service as Your Startup Grows

Harvard Business Review

Don’t let your engineers hack together workarounds that will need to be maintained down the road; provide real engineering solutions to the types of problems new software has. Your customer feedback is coming in through a variety of channels: phone calls to founders, emails to engineers, even the occasional text message.

Metrics 13
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Overcome Your Biases and Build a Great Team

Harvard Business Review

in January 1968 as a young 22-year old with $8 in his pocket and an undergraduate degree in mechanical engineering from IIT Bombay. This requires total transparency in the way individuals are assessed, developed, and promoted. They have to be prepared to accept honest feedback on their development needs. How did this happen?

Team 12
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Why and How to Build an In-House Consulting Team

Harvard Business Review

Today, many high-profile companies— Cisco , Google , IBM , Samsung , Siemens , Disney , Volkswagen and Deutsche Bank , to name a few—contain such roving consulting groups to help solve the most critical strategy and operations problems throughout the business. A strong value proposition and a first-class recruiting engine.