Coaching Tip

APRIL 23, 2013

“EQ has quickly become a global movement that’s helping companies large and small rebuild trust internally to make its employees happier and more productive, which in turn impacts the overall ROI,” said Joshua Freedman, chief operating officer for Six Seconds and the chairman of NexusEQ, a global conference taking place this summer at Harvard. “We

Freedman 113

Freedman Emotional Intelligence Self-aware Chief Operating Officer 113

Skip Prichard

FEBRUARY 19, 2020

Effective leaders know how to achieve operational excellence, and they embrace continuous improvement. These leaders never micro-manage. Fowler said she was given a choice: move to another team and avoid her former manager, or remain on the team and probably receive a poor performance review. Meet your commitments.

Silverman 108

Silverman Career Succession Ethics 108

Strategy Driven

OCTOBER 21, 2016

Not that Nissan’s management had not been trying to make the right decisions to staunch the losses. It had earlier set an ambitious target of taking a quarter of Japan’s auto market, but to achieve that, the chief executive had said that the old way of making and selling cars would no longer suffice. Renault agreed to infuse $5.4

Chief Operating Officer 50

Chief Operating Officer Short-term Strategic Fit Restructuring 50

Steve Farber

SEPTEMBER 26, 2016

.” Stephens joined Marco’s Pizza in 2004 when it was a successful but regional chain operating 110 stores in three states. Now, he’s the president and chief operating officer for Marco’s (and was featured earlier this year on CBS’ Undercover Boss ). But Stephens points out something more.

Chief Operating Officer 40

Chief Operating Officer How To COO Motivation 40

Skip Prichard

JULY 19, 2021

A few months prior, I had been selected to be executive officer, or XO (Chief Operating Officer), of U.S. Taking care of your staff by showing them respect significantly increases commitment and engagement. I was his chief of staff, equivalent to chief operating officer.

Leadership 132

Leadership Crisis Learning-by-Doing Team 132

Harvard Business Review

NOVEMBER 3, 2016

Tapping into this talent has implications for HR management, calling for new approaches to screening talent, including sourcing, selection, and role definition. Sourcing for Commitment. That’s strategic because 51% of store managers started as entry-level associates. now has more than 13,000 alumni across 16 cities.

Organization 8

Organization Chief Operating Officer Education Software 8

Harvard Business Review

OCTOBER 26, 2016

It’s a common complaint among top executives: “I’m spending all my time managing trivial and tactical problems, and I don’t have time to get to the big-picture stuff.” Having risen through the supply chain ranks, she spent most of her time reacting to operational missteps and customer complaints.

Supply Chain 8

Supply Chain Chief Operating Officer Execution Rogers 8

Harvard Business Review

DECEMBER 27, 2017

Employees with disabilities report strengths such as persistence, discipline, and willingness to commit, but feel employers don’t see this potential. In interviews, we heard that individuals with disabilities face deep stigma and bias (whether conscious or not) from colleagues and managers.

Compliance 8

Compliance Chief Operating Officer Innovation Survey 8

Harvard Business Review

MAY 29, 2013

How do they manage from one wave of transient advantage to another? As Rudy Lobo, their Chief Operating Officer explains, at the very moment the company goes after an opportunity, it simultaneously considers what it will take to exit it. The Regus Group, Ltd. , What''s their secret?

Competitive Advantage 8

Competitive Advantage Chief Operating Officer Entrepreneur Operations 8

Harvard Business Review

OCTOBER 19, 2018

In contrast to the unaware, certain difficult colleagues—like office jerks— know exactly what they’re doing , but aren’t willing to change. I once knew a chief operating officer with a reputation for humiliating his team whenever they disappointed him. If they fear you, they will get the work done.”

Self-aware 15

Self-aware Chief Operating Officer Survey Tools 15

Harvard Business Review

JULY 8, 2011

The company's predicament and how it aims to get out of it says much about what companies can do when faced with critical issues of reputation-saving and dynasty-management — and what no company, however powerful, can surmount. s deputy chief operating officer, who managed the announcement.

Chief Operating Officer 11

Chief Operating Officer Reputation Media Ethics 11

Harvard Business Review

FEBRUARY 15, 2013

Social enterprises and nonprofits increasingly recognize the need to adopt management disciplines used successfully in the for-profit world. Or Paul Steele, once a senior executive at PepsiCo International who subsequently served as chief operating officer of the World Wildlife Federation.

Chief Operating Officer 8

Chief Operating Officer How To Airlines Long-term 8

Harvard Business Review

AUGUST 30, 2012

A few years ago, the chief operating officer launched a customer quality initiative to improve six core processes and assigned executives to "own" each process. It then tried a more traditional functional management structure but then found it lost customer focus. How can you break this cycle?

Company 8

Company COO CFO Insurance 8

Harvard Business Review

MAY 13, 2015

And are there lessons for more traditional offices? To find out, we interviewed several coworking space founders and community managers, and surveyed several hundred workers from dozens of coworking spaces around the U.S. ” Spending time away from the office at a coworking space can also spark new ideas.

Chief Operating Officer 8

Chief Operating Officer Survey Learning-by-Doing Globalization 8