Strategy Driven

NOVEMBER 24, 2010

Bob Smith (not his real name), source of the quote and Chief Operating Officer at Otis Elevator, knows that elevators tend to remain well under the radar screen until they break. Researchers at the IT Leadership Academy are doing just that in Global 2000 enterprises.

Magazine 51

Magazine Chief Operating Officer Newsletter Objective 51

Harvard Business Review

OCTOBER 21, 2015

In all of the loud and necessary debates over how to reform health care in the United States before it bankrupts the country, there is one element that has been continually overlooked: the management systems employed by hospitals. This 20 th century system essentially has leadership establishing objectives for managers to achieve.

System 8

System Health Care Management COO 8

LDRLB

MARCH 24, 2014

SHAWN: I’m Shawn Hunter, and well, what I do, my day job is I’m an executive producer for Leadership Solutions, for Skillsoft, and so to that end, I travel around the world with colleagues, and we track down really interesting people. People who are on the edges of innovation or leadership or management. That’s it!

Chief Operating Officer 60

Chief Operating Officer Innovation Learning-by-Doing Books 60

Harvard Business Review

MAY 2, 2017

See More Videos > See More Videos > We’ve found in our research that clarifying what collaboration is (and what it isn’t) and gaining firsthand experience with one or more collaborative projects is the only way to combat these common apprehensions. Contribute to someone else’s project. Collaboration.

Chief Operating Officer 10

Chief Operating Officer Consensus How To Project 10

Harvard Business Review

AUGUST 7, 2018

Last year I decided it was time to shake things up at our investment management company. The most common transgression is procrastination, in failing to charge the next generation of managers with more responsibility. I had taken one step toward this two years ago, when I named one partner president and another chief operating officer.

CEO 9

CEO Organization Chief Operating Officer COO 9

Harvard Business Review

MAY 23, 2018

I saw this play out when debriefing with the Chief Operating Officer of a $20 billion global company. The project costs had ballooned, and the direct report was emotionally frayed. The project costs had ballooned, and the direct report was emotionally frayed. ” You and Your Team Series.

Emotional Intelligence 15

Emotional Intelligence Self-aware Chief Operating Officer Goleman 15

Harvard Business Review

JUNE 24, 2015

Indeed, corporations like Kraft, consider role rotation standard for building well-rounded leaders , and actively invite promising line managers to take on staff jobs and the reverse. One senior leader at a professional services company, whom we’ll call Bronwyn, made the move from client-facing partner to chief operating officer.

Chief Operating Officer 8

Chief Operating Officer Supply Chain Finance Mentor 8

Harvard Business Review

NOVEMBER 16, 2011

In 2009 Tony Scibelli, Vice President of Human Resources and Operations at Faxton-St. Luke's Healthcare learned that the Chief Operating Officer and Chief Nursing Officer were going to launch "relationship-based care," a comprehensive cultural change program to focus doctors' and nurses' attention on patients and their families.

Human Resources 15

Human Resources Chief Operating Officer Ulrich Operations 15

Harvard Business Review

JUNE 4, 2012

The best managers find creative, diplomatic ways to make contentious decisions without engendering resentment. Take, for example, the chief executive of a Midwest industrial company I worked with. Projections back then showed that after two years of solid investment, the venture would generate healthy profits in the third year.

COO 9

COO Chief Operating Officer CEO Bottom-up 9

Harvard Business Review

OCTOBER 26, 2016

It’s a common complaint among top executives: “I’m spending all my time managing trivial and tactical problems, and I don’t have time to get to the big-picture stuff.” This suggests that the problem of too little strategic leadership may be as much a function of doing as of thinking.

Supply Chain 8

Supply Chain Chief Operating Officer Execution Rogers 8

Harvard Business Review

SEPTEMBER 3, 2013

Hiring, managing performance, and firing. At the start of my leadership development programs, I ask people for examples of "negotiating with yourself." Soon, the list of topics grows more serious, and turns to work: My plate is completely full, but my boss just asked me to start a new project. Life is a series of negotiations.

Chief Financial Officer 8

Chief Financial Officer Chief Operating Officer Chief Executive Officer Learning-by-Doing 8