Harvard Business Review

FEBRUARY 20, 2014

As currencies and stock markets have tumbled in emerging markets, the business media has been dominated by cries of an “Emerging-Markets Crisis.” The media uses “emerging-markets crisis” as shorthand, but recent market turmoil was actually about relatively few countries.

Crisis 8

Crisis Marketing Contingency Plans Execution 8

N2Growth Blog

OCTOBER 20, 2010

Self-Serving Nature : If a leader doesn’t understand the concept of “service above self&# they will not engender the trust, confidence, and loyalty of those they lead. Not Customer Focused : Leaders not attuned to the needs of the market will fail. Successful leaders focus on customer satisfaction and loyalty.

Blog 420

Blog Meyer Short-term Learning-by-Doing 420

N2Growth Blog

DECEMBER 2, 2010

Leaders who show compassion are respected, trusted, and enjoy the loyalty of those they lead. Leaders need to understand that compassion humanizes them, allows them to build stronger trust bonds, and engenders confidence and loyalty from peers and subordinates alike.

Blog 419

Blog Leadership Brand Reputation 419

N2Growth Blog

SEPTEMBER 20, 2010

Leaders need to understand that being authentically humble humanizes them, allows them to build stronger trust bonds, and engenders confidence & loyalty from peers and subordinates alike. While feigned humility is the height of insincerity, authentic humility is the most sincere form of confidence and strength.

Blog 419

Blog Leadership Servant Leader Long-term 419

N2Growth Blog

NOVEMBER 29, 2010

Some employers believe in providing a little something extra to all employees during the Holiday Season as an expression of gratitude for their loyalty and contributions during the year without regard to performance. While many tend to favor this structure, it is far from perfect as well.

Blog 382

Blog Metrics Brand CEO 382

N2Growth Blog

JANUARY 10, 2011

They are the ones who have earned the trust, loyalty and respect of their co-workers. Here’s the thing…you really don’t need to work too hard to identify leaders within an organization – they are the ones taking on the greatest levels of responsibility and delivering on their commitments.

Leadership 419

Leadership Blog Consultative Brand 419

N2Growth Blog

DECEMBER 16, 2010

Covey has garnered the loyalty and love of her students, something that she still evokes in my daughters even though they have long since left her classroom. but you’ll not find that here. Finally, as a result of her attention and focus on attending to the specific needs of each child, Ms. For me, Ms.

Blog 321

Blog Covey Learning-by-Doing Video 321

Harvard Business Review

OCTOBER 19, 2016

You have great loyalty scores and low customer churn. Low churn and high loyalty scores usually mean that customers feel good about your company. Here are three ways to transform loyalty into bottom-line results: Learn more about your most loyal customers. High rates of loyalty are a huge asset in business.

Loyalty 8

Loyalty Decentralization Sample Banking 8

Harvard Business Review

FEBRUARY 20, 2014

In 18 short months, search engine Google erased 85 percent of the market cap of the top GPS companies after launching its mobile maps app. Alibaba , China’s equivalent to Amazon, became a $16 billion lender in less than three years, and China’s largest seller of money market funds in only seven months.

Banking 10

Banking Retail Finance Insurance 10

Harvard Business Review

OCTOBER 17, 2011

The most innovative brands have dramatically changed the way they connect with customers by supplementing traditional marketing and advertising with social and digital media. Values increasingly drive consumer and employee loyalties. More recently, another big relationship shift has occurred between companies and consumers.

Health Care 14

Health Care Innovation Crisis Brainstorming 14

N2Growth Blog

JUNE 17, 2010

From that point on, loyalty means executing the decision as if it were your own.&# - General Colin Powell “Develop success from failures. Disagreement, at this state, stimulates me. But once a decision is made, the debate ends.

Definition 370

Definition Blog Leadership Covey 370

N2Growth Blog

NOVEMBER 3, 2010

For instance, there is a story of when General George Washington was dangerously close to losing the faith and loyalty of his officers at the close of the Revolutionary War. Historical examples such as with world leaders like Churchill or Eisenhower are more widely known.

Influence 359

Influence Blog Leadership Video 359

N2Growth Blog

JANUARY 18, 2011

Patronizing, belittling or sarcastic leaders forgo trust and loyalty to prop-up their ego – big mistake. link] Mike Myatt Thanks for the kind words and for sharing the link Geoff. link] Mike Myatt You’re most welcome Sir. link] Mike Myatt True words of wisdom Bert. Thanks for sharing Bert. Attitudes are ingrained into people.

Leadership 420

Leadership CEO Blog Learning-by-Doing 420

N2Growth Blog

NOVEMBER 4, 2010

Those of you familiar with this blog know that I’m generally a strong marketing advocate. That said, my typical pro-marketing position assumes that certain key fundamentals are in place to insure that the lunatics don’t somehow become in charge of the asylum.

Blog 303

Blog Marketing Succession Brand 303

Harvard Business Review

MARCH 26, 2015

Chief Marketing Officers (CMOs) and Chief Risk Officers (CROs) may seem to have little in common. But in the aftermath of the financial crisis, risk managers have become increasingly involved in business strategy and decisions. Both practices have long developed insights into their customers based on data and analytics.

Credit Scoring 8

Credit Scoring Risk Management Finance Marketing 8

Harvard Business Review

MARCH 15, 2012

And Goldman's behavior before and during the financial crisis just wasn't what any neutral observer could call client-centric. Goldman did have a reputation for looking out for its clients — and inspiring great loyalty in them. But something did change on Wall Street and at Goldman in particular over the past few decades.

Hedge 12

Hedge Long-term Banking Short-term 12