Harvard Business Review

MARCH 26, 2015

To find out, we developed a measure and coined the term Global Engineering Intensity (GEI) as the ratio of the headcount of R&D staff in India plus China to a company’s current annual R&D expense. They believe in strong, empowered global leadership, at both HQ and at remote sites. In fact, costs go up initially.

Offshoring 8

Offshoring CTO Company Engineering 8

Harvard Business Review

AUGUST 24, 2016

This isn’t the fault of the technology or the CTO, who usually manages it. Relationships aren’t numbers, though, and CRM isn’t an efficiency tool. Because it involves software, many companies make it the CTO’s responsibility. It’s a result of misguided strategy. Turning data into action.

CRM 8

CRM Execution CTO Metrics 8

Strategy Driven

DECEMBER 3, 2019

These revolutionary developments required equally revolutionary changes, including more truly global firms, whole new industries, new ways of organizing enterprises (think first GM and then GE), new ways of working (email, virtual global teams), and more. That requires a new way of thinking about people and leadership.

Agility 65

Agility Banking Supply Chain CTO 65

Harvard Business Review

JULY 14, 2011

I've seen fascinating developments inside both big companies and emerging startups. Cordiality and consensus returned, with the divergent discussion hidden from leadership's view. The second meeting was a moderated discussion between P&G CTO Bruce Brown and me about our recent Harvard Business Review article.

CTO 13

CTO Audience Consensus Innovation 13

Harvard Business Review

DECEMBER 13, 2017

There are core competencies that every PM must have – many of which can start in the classroom – but most are developed with experience and good role models and mentoring. If the best PMs have well developed core competencies and a high EQ, does that mean that they are then destined for success no matter where they work?

Productivity 8

Productivity Products Core Competence Management 8

Harvard Business Review

JULY 24, 2018

When the new system, Compass, was rolled out to all 44 offices, the fact that it was born of a problem identified by internal staff helped accelerate the tool’s adoption across the firm. Only after a lot of stakeholder management and leadership intervention did the pilot get back on track. Insight Center. Adopting AI.

Technology 10

Technology Talent Management Process Management 10

Harvard Business Review

AUGUST 26, 2013

It requires strong leadership from all senior IT executives, as well as new business acumen. Requirements and specifications are more flexible and developed within cross functional teams with constantly evolving business needs. New, more agile , software development tools and testing methods are utilized.

CIO 8

CIO CTO Operations Technology 8

Harvard Business Review

AUGUST 27, 2013

Managing this rapid change and fostering innovation while "keeping the trains running on time" is the primary leadership role required of any CIO, new or old. It also requires us to learn from the organization''s past successes and failures in developing a rich portfolio of tools that''s strategically aligned to the community''s needs.

CIO 8

CIO Positioning PPM Information Technology 8

Harvard Business Review

AUGUST 20, 2013

Leadership risk: Psychology has found that "for most people, the fear of losing $100 is more intense than the hope of gaining $150", and IT leaders are no exception. IT creates risk confusing leadership, governance, and managing. IT often fails to step up to its leadership role, identifying instead with "aligned with the business."

Dunning 8

Dunning Project CTO Innovation 8

Harvard Business Review

JUNE 17, 2015

Consider the battle waged by IBM’s software development teams between competing methods for getting closer to customers. Over time, teams adopted an even more aggressive approach to software development called “ continuous delivery , ” a highly automated method that enables them to make many small changes per day.

Productivity 8

Productivity Products Customer Intimacy Software 8