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Customer Loyalty

Coaching Tip

"To better serve your customer, it is necessary to understand the psychology at each step of the client's journey and what you can do to influence the customer to continue to do business with you over and over again--no matter what type of business you're in.". Related articles. Time Management Strategies for Small Businesses.

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First Look: Leadership Books for December 2021

Leading Blog

To have the grace to create this kind of leadership, we need greater self-awareness and genuine connection to others. In today’s world, leadership is all about establishing community and connectivity so everyone can be part of something bigger than themselves. The Net Promoter System shines as their guiding star.

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Capture Your Market Share

Coaching Tip

Business is built on capturing the market share by cutting through the clutter of marketing messages. " CAPTURE THE MINDSHARE AND THE MARKET SHARE WILL FOLLOW " by Libby Gill reveals how strong branding can create awareness , provide authentic value, motivate customers to act and build long term customer loyalty based on trust.

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6 Winning Traits of Successful eCommerce Businesses

Strategy Driven

Good customer service is key to running a successful eCommerce business. Top eCommerce businesses focus on providing premium customer service to ensure customer loyalty and increase repeat purchases. You should try to be proactive with your customer service rather than being reactive.

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Healthy Habits Of Successful Leaders – An Expert Roundup

Joseph Lalonde

I set healthy boundaries for work, family, and self-care. The same things apply to my work and self-care. I daily strive against my nature of self-sufficiency and instead give my responsibilities over to God. Take Time For Self-Awareness. People who don’t take the time to become self-aware are rarely successful.

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The ‘why’ of sales and selling will lead you to be the wise salesperson.

Strategy Driven

Self-education will earn you a fortune. You decide how much of a fortune you want to earn by how willing you are to self-educate.”. A stunning piece of ‘obvious’ that created self-awareness that remains with me nearly 20 years later. Then ask your peers or partner to evaluate your self-assessed findings.

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Breaking YES Attitude down, in order to build yours up!

Strategy Driven

The key to this self-evaluation is your self-truth, and your willingness, on a scale of 1-10 (1 being the worst, 10 being the best), to rate your present situation in each of the attitude attributes listed below. And the more honest with yourself you are in your self-evaluations, the more gaps will appear. Attitude of awareness.