The Horizons Tracker
NOVEMBER 23, 2023
In recent years, artificial intelligence (AI) has made significant strides in enhancing hotel operations and streamlining efficiency. However, the extent to which hotel guests embrace AI technology has remained an elusive query, until now. “And the most important factors were perceived ethics, followed by benefits.
Michael Lee Stallard
APRIL 10, 2016
Integrity can be defined as always interacting with others ethically and honorably. People with integrity aspire to the highest ethical standards and expect the same behavior of others. The Ritz-Carlton Hotel Company has 20 values that comprise what is referred to as “The Ritz-Carlton Basics.” Be a model for ethical behavior.
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Michael Lee Stallard
JUNE 5, 2010
The following season NAIB officials invited Indiana State again, and this time decided they would allow Clarence to play, provided he didn’t stay at the hotel with his teammates and wouldn’t be seen publicly with them. He didn’t believe in the star system and told his players, “The star of the team is the team.&#
Marshall Goldsmith
FEBRUARY 8, 2018
Tony Marx – President and CEO, New York Public Library – the nation’s largest library system. Previously Kevin was a leader in Electronic Data Systems and Ford. Bill began his career with Hyatt Hotels Corporation. American Hotel & Lodging Association (AH&LA) Board of Directors. Former President, Amherst College.
Skip Prichard
AUGUST 25, 2019
On that score, the company’s Code of Ethics claimed that “gaming” (the manipulation and / or misrepresentation of sales or referrals) was against the rules and grounds for dismissal. Obviously, if you’re not running a hotel or an airport, you probably don’t employ a shoeshine guy. But I bet you can likely find the equivalent.
Harvard Business Review
OCTOBER 20, 2017
Have you ever looked up flights or hotels on an app on your phone, only to open your laptop and see different prices? Settling on a hotel, I accessed Orbitz’s website on my laptop to book the package. Settling on a hotel, I accessed Orbitz’s website on my laptop to book the package. Klaus Meinhardt/Getty Images.
Harvard Business Review
NOVEMBER 27, 2015
Businesses are more profitable and productive when they act ethically, treat their staff well, and communicate better with their customers, according to the latest Lady Geek Global Empathy Index. Cisco Systems. InterContinental Hotels Group. BAE Systems. There is a direct link between empathy and commercial success.
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