Harvard Business Review

JUNE 22, 2018

In every one of these cases, global competition changed the game forever. HCCI outsourced back-office operations — human resources, accounting, finance, medical transcription, radiology — to low-cost but high-skilled employees in India. There was a time when the American steel industry seemed invincible.

Health Care 14

Health Care System Innovation Price 14

Harvard Business Review

JANUARY 5, 2018

For more than a decade, leading human resource strategists have hit on a recurring theme: You want your star players working in the roles that matter most to the business. That makes retaining them very different from retaining someone who wants to scale the corporate hierarchy by managing increasingly larger operations.

McKinsey 8

McKinsey Human Resources Reputation Brand 8

Harvard Business Review

AUGUST 16, 2013

Recent, well-documented examples include Progressive Insurance''s use of predictive modeling in the property and casualty insurance space and the many industrial manufacturing companies that are generating almost all their margin and profit from after-sale, value-added services based on information generated by embedded sensors.

Enterprise Architecture 8

Enterprise Architecture CIO Horizontal Integration Information Technology 8

Harvard Business Review

JULY 24, 2017

I wouldn’t be surprised if the statistics are worse in my industry, financial services, where so many companies are large, global, regulated, and structurally complex. We hired roughly 1,000 new employees in approximately 15 months to build our operations, human resources, compliance, and technology teams. (We

Management 9

Management IPO Diversity Long-term 9

Harvard Business Review

DECEMBER 13, 2013

Like any industry, the medical cannabis sector needs everything from lawyers and accountants to human resources professionals, insurance specialists, and consultants. Banking and payment processing are significant issues, and many businesses that handle marijuana directly have to operate as all-cash businesses.

Industry 9

Industry Retail Banking Brand 9

Harvard Business Review

OCTOBER 23, 2014

Energy, agriculture, insurance, retail, human resources — no industry is unaffected. We’re also seeing some leading pharmaceutical companies — Merck Global Health Innovation , for one — investing and establishing operations to capitalize on new investments in advanced analytics.

Health Care 8

Health Care Pharmaceuticals Information Technology Supply Chain 8

Modern Servant Leader

FEBRUARY 17, 2016

You can also consider a business that awakens a massive industry then dominates the market shares globally at the same time, busting misconceptions about the way the food service industry must treat employees. $16 A couple of weeks ago, there was this operations officer and I said to the COO, “You gotta fire this guy.

Leadership 100

Leadership Servant Leader Airlines Learning-by-Doing 100

Modern Servant Leader

FEBRUARY 17, 2016

You can also consider a business that awakens a massive industry then dominates the market shares globally at the same time, busting misconceptions about the way the food service industry must treat employees. $16 A couple of weeks ago, there was this operations officer and I said to the COO, “You gotta fire this guy.

Leadership 100

Leadership Servant Leader Airlines Learning-by-Doing 100

N2Growth Blog

JUNE 21, 2021

Throughout my professional career, I have navigated multiple industry segments from professional services to consumer goods and served a decade+ stint in the insurance sector. I recently talked with the Chief Human Resource Officer of a significant player in the insurance industry about this exact topic.

Team 362

Team Insurance Human Resources Strategy 362

Harvard Business Review

JUNE 6, 2017

Indeed, a 2003 Lancet study reported that 63% of child deaths in the 42 countries that account for 90% of global child mortality could be prevented each year through more effective primary care. There are considerable hurdles to scaling any health service in resource-constrained settings.

Development 8

Development Health Care Operations Franchising 8