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Impressive Skills to Put on a Resume

HR Digest

Leadership. Innovation . Technological savviness. Six Sigma techniques. Strong Work Ethic. Self-Confidence. Handling Pressure. Conflict Resolution. Customer Service. Business Etiquette. Adaptability. Attention to detail . Negotiation . Proposal writing . Task delegation . People management . Dealing with stress.

Skills 111
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Why Your Customers Hate You and How to Fix It

Skip Prichard

Brandt, CEO and founder of The MPI Group and an award-winning journalist, has devoted more than two decades to studying leadership in effective, purpose-driven organizations. Mostly because it’s fundamentally more difficult to lead an organization than ever before, due to a confluence of leadership trends and external factors.

How To 76
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6 Silent Productivity and Profitability Pitfalls, part 3 of 7

Strategy Driven

institutionalized mistrust, resignation, or resentment), technology addiction (which can make it difficult for some people to actually talk to others), or a simple incompetence for speaking and listening. This lack of listening can be the result of degenerative moods (e.g., This lack of listening is a tremendous source of waste.

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Core Elements to Leading a Peak Performance Culture

The Practical Leader

Organizational culture development is a complex topic with many intertwined leadership components. It will cover: How “Soft&# Leadership and Culture Produce Hard Results. Six Core Components for a Peak Performance Culture. Leadership is an Action, Not a Position. They’re innocently ignorant.

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6 Silent Productivity and Profitability Pitfalls, part 1 of 7

Strategy Driven

The last decade ushered in an economic meltdown and technological breakthroughs that have forever changed the business world as we knew it. Historic innovation often comes during times of historic difficulty, as these breakdowns create the demand for something new to emerge. Suppressing Innovation. Not Listening.

Ohno 50
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Please, Can We All Just Stop "Innovating"?

Harvard Business Review

I fear that very dynamic is unfolding today with respect to a piece of language and a leadership aspiration that has become the Holy Grail for business thinkers like me. That piece of language, that aspiration, is innovation. But that doesn't mean the companies are actually doing any innovating. Ouch, that's gonna leave a mark!

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Bringing Outside Innovations into Health Care

Harvard Business Review

This failure is not for lack of effort — health systems are making massive investments in new infrastructure, technology, processes and managerial approaches designed to manage change, such as electronic health records, Six Sigma and Lean Management. Make hard decisions without relying on approval from senior leaders.