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OTT Video Is Creating Cord-Extenders, Not Cord-Cutters

Harvard Business Review

Here’s what we know: The $290 billion global television market is being disrupted by six billion mobile devices and a new generation of consumers that demand their programing when, how, and where they want it. Video is no longer the cornerstone of revenue for cable operators. Megamergers won’t solve for this disruption.

Video 8
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The Inevitable Disruption of Television

Harvard Business Review

The fact of the matter is that periodically, technologies or business model innovations allow start-ups to enter industries offering services that are generally cheaper and more accessible, but of far lower quality. This is the essence of what we call "disruptive innovation." This is the essence of what we call "disruptive innovation."

Rogers 15
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Look Beyond Your "Social Media Presence"

Harvard Business Review

A lot of companies congratulate themselves on having a "social media presence" — by which they mean a Twitter following and Facebook likes and a marketing plan that uses social networks. But some 70% of the extra profit to be made through social technologies has nothing to do with marketing. But that's a good thing.

Media 8
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Artisans Must Balance the Books

Harvard Business Review

When I founded the nonprofit African Institution of Technology , I initially focused on helping African entrepreneurs or artisans, especially those with only primary education, develop new skills and market opportunities. Rather, they were abandoning their businesses because of bad bookkeeping.

Books 13
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Breaking Up the Retail-Price Confusopoly

Harvard Business Review

You could go to your local Big Box Store or mall in the middle of the night to get in line for the X-Box Kinect or a copy of the video game Call of Duty: Black Ops. In my own work , I found that this might be particularly prevalent for utilities (gas, electricity and telecommunications).

Retail 14
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The Right CEO Personality for Process Improvement

Harvard Business Review

For example, marketing optimizes its activities for its own benefit and the sales and customer service functions do likewise. The end-to-end process of customer acquisition and retention — getting rid of duplicate activities and information across marketing, sales and customer service — isnt touched.

Process 15
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How to Design Work Projects for Maximum Learning

Harvard Business Review

Enrollment in learning programs has surged over the last few years to generate a global executive education market of over $70 billion a year. People are also being asked by their bosses or HR to attend conferences, read case studies, watch videos, and try their hand at simulations, all with the goal of picking up new ideas and techniques.