Harvard Business Review

APRIL 17, 2015

In this article adapted from their new book, Jerry Davis and Chris White explore what makes some companies more fertile for social innovation — that is, the ongoing (rather than one-off) initiatives that have positive social impact while promoting the core mission of a business.

Innovation 8

Innovation Company Supply Chain Open-book 8

Strategy Driven

OCTOBER 29, 2012

What are you doing to innovate it? They don’t have to talk about their competition – Apple is the innovator. Create internal excitement about innovation and new ideas. Copyright 2007-2012 by StrategyDriven, Inc. If you had a town hall meeting of the community, what wouldthey say about you? And they do it at their price.

Brand 50

Brand Reputation Customer Loyalty Industry 50

Strategy Driven

MAY 7, 2012

Most sales managers could NOT do what they ask their salespeople to do. QUESTION: With these horrid stats, why do sales managers insist on, even measure, cold call activity and numbers? Copyright 2007-2012 by StrategyDriven, Inc. Leadership Inspirations – A Call for Innovation. Let’s look at the stats….

White Paper 50

White Paper Reputation Customer Loyalty Seminar 50

Harvard Business Review

DECEMBER 17, 2014

How much does your company need to invest in innovation? To assess such risks to your business, consider the following six questions: Is customer loyalty decreasing? Growth strategy Innovation' To do that requires a careful scan of the classic early-warning signs of disruptive change that may herald tougher times ahead.

Innovation 8

Innovation Company Venture Capitalist Business Model 8

Harvard Business Review

DECEMBER 19, 2016

CEOs should actively manage five specific tensions in today’s complex global business environment: Disruptive innovation versus leveraging the company’s core strengths. Manage costs — or add value? Exploiting global opportunities versus managing risk. Today, this tension is perilous for CEOs.

CEO 8

CEO Supply Chain Disruptive Innovation P&L 8

Harvard Business Review

JANUARY 22, 2015

million subscribers, not far off our 2012 prediction that there were at least 40 million U.S. This allows you to better manage operating and capital expenses. Consider the Starbucks loyalty card, which consumers buy pre-loaded with cash. Netflix just announced its best quarter ever. business ended 2014 with 39.1

Business Model 8

Business Model Loyalty Brand Price 8

Harvard Business Review

OCTOBER 21, 2016

These require sophisticated, sustainability-based management. ” Improving risk management. Managing risks therefore requires making investment decisions today for longer-term capacity building and developing adaptive strategies. Fostering innovation. Since its launch in 2012, Flyknit has reduced 3.5

Supply Chain 8

Supply Chain Price Loyalty Efficiency 8

Harvard Business Review

SEPTEMBER 13, 2017

Our research has found that embedded sustainability drives financial performance through mediating factors such as innovation, operational efficiency, risk reduction, employee recruitment, engagement and retention, customer and supplier loyalty, competitive advantage, reduced cost of capital, and improved marketing and sales.

Supply Chain 8

Supply Chain Net Present Value Retail Cost of Capital 8

Harvard Business Review

DECEMBER 29, 2011

As you take some time to reflect, relax, and renew before the year to come, we offer you our most popular multimedia content from the year that was: podcasts, videos, slideshows, and infographics that we hope help you chart a successful course in 2012. Fred Reichheld explained how to increase customer loyalty the way that Apple does.

Video 14

Video Porter Charisma Customer Loyalty 14

Harvard Business Review

FEBRUARY 2, 2016

The Center for Talent Innovation’s newest report, “ Out in the World: Securing LGBT Rights in the Global Marketplace ,” demonstrates that countering LGBT discrimination makes a corporation competitive on three fronts. LGBT-inclusive companies win the business and loyalty of discerning consumers.

Company 8

Company Globalization Policies Marketing 8

Harvard Business Review

OCTOBER 28, 2011

Spooked by prospects of sluggish revenue growth in 2012, some large companies, already quite lean, are making plans to slash jobs. Our research shows how this dynamic plays out on the front lines, for people tasked with doing the company's most innovative work. This strikes us as a knee-jerk reaction and a bad idea.

Restructuring 11

Restructuring Open-book Creativity Motivation 11

Harvard Business Review

DECEMBER 10, 2012

What's the biggest impediment to innovation within an organization? Milliken for the Academy of Management Review and Stern Business pegged fear — and the resulting silence when employees operate within a culture of fear — as the biggest roadblock to innovation. Fear of conflict with a manager.

Innovation 8

Innovation Survey Policies Loyalty 8

Harvard Business Review

JULY 16, 2013

Loyalty points. But together they account for more than $165 billion in purchasing power ( $110 billion in gift cards purchased, $48 billion in loyalty points earned, and more than $5 billion in product coupons redeemed). This is changing as coupons, gift cards, and loyalty points all become digital — and, more important, mobile.

Brand 8

Brand Loyalty Retail Technology 8

Harvard Business Review

MARCH 26, 2015

But in the aftermath of the financial crisis, risk managers have become increasingly involved in business strategy and decisions. After the recession, for instance, one large lender made a practice of looking for “rehab” customers whose credit suffered in the downturn but who had since managed to achieve more stable incomes.

Credit Scoring 8

Credit Scoring Risk Management Finance Marketing 8

Harvard Business Review

OCTOBER 4, 2012

Romney, on the other hand , believes that it's important to constantly remind Hispanics that his father was born in Mexico — thinking that this will create instant loyalty. Additionally, the candidates are not creating legitimate political and business platforms for U.S. Hispanics have been facing for years.

Policies 15

Policies Short-term Education Diversity 15

Harvard Business Review

OCTOBER 4, 2012

Romney, on the other hand , believes that it's important to constantly remind Hispanics that his father was born in Mexico — thinking that this will create instant loyalty. Additionally, the candidates are not creating legitimate political and business platforms for U.S. Hispanics have been facing for years.

Policies 8

Policies Short-term Education Diversity 8