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How the Market Ruined Twitter

Harvard Business Review

The quote comes from author, tech thinker, and now public-TV personality Steven Johnson: “The history of the Internet suggests that there have been cool Web sites that go in and out of fashion and then there have been open standards that become plumbing,” he told David Carr of The New York Times in January 2010.

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Recruiting Strategies for a Tight Talent Market

Harvard Business Review

Or, as it turns out, even the vicinity of 1455 Market Street, the address of Uber’s San Francisco headquarters. For people in other professions, it may be Quora, a website that hosts questions and answers on subjects from programming languages to fashion to the outbreak of the Zika virus. What’s the trick?

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Design Can Drive Exceptional Returns for Shareholders

Harvard Business Review

The index was constructed in the same fashion as other indexes that seek to isolate an industry sector (banking, biotech), geography (China), or size (large cap), for example. In Interbrand’s 2013 list of the World’s most valuable brands , Nike ranks 24 th , two slots up from the prior year and a 13% increase in value to $17.085 billion.

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Robo-Advisers Are Coming to Consulting and Corporate Strategy

Harvard Business Review

Robo-advisors, which were introduced in 2008 , are steadily eating up market share from their human counterparts much the way that Amazon and Netflix have taken share from Walmart and Regal Cinemas. Companies are both operators and investors. These numbers represent more than three times as much as was invested in 2013.

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Myths of the Gig Economy, Corrected

Harvard Business Review

Back in 2013, a much-touted survey suggested that by 2020 — just over a year from now — a whopping 40% of the workforce would be so-called contingent workers, a number that would include contractors, temps and the self-employed. The size of the gig economy and how fast it’s growing also seem to be over-imagined at times.

Quinn 10
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Make Your Organization Anti-Fragile

Harvard Business Review

and in its home market in the U.K. having sacrificed customer intimacy for increased operational excellence gains through widespread cost cutting, are well documented. In the UK, Tesco lost the plot several times in recent years as they grew to double the market share of competitors like Sainsbury''s and Asda/WalMart.

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A No-Layoffs Policy Can Work, Even in an Unpredictable Economy

Harvard Business Review

The concepts of lifetime employment and generous employee benefits are seen as old-fashioned throwbacks to paternalism. When we were aiming to close a small chemical-dependency hospital in 2013, for example, we looked hard into unmet needs in the area. My own workplace is an example. We’ve certainly had to change too.