Coaching Tip

FEBRUARY 16, 2011

The way something is sold influences the way it is made, and the book industry has always been about bookstores,” said business book writer Seth Godin. We think every industry is going to be rebuilt around social engagement," Chief Operating Officer Sheryl Sandberg said. Borders Group Inc.,

Marketing 102

Marketing Godin Venture Capitalist Chief Operating Officer 102

Skip Prichard

JULY 19, 2021

His book, Lessons from the Navy: How to Earn Trust, Lead Teams, and Achieve Organizational Excellence is loaded with advice to help all leaders aspiring to operate at the highest levels. A few months prior, I had been selected to be executive officer, or XO (Chief Operating Officer), of U.S.

Leadership 132

Leadership Crisis Learning-by-Doing Team 132

Harvard Business Review

NOVEMBER 16, 2011

In 2009 Tony Scibelli, Vice President of Human Resources and Operations at Faxton-St. Luke's Healthcare learned that the Chief Operating Officer and Chief Nursing Officer were going to launch "relationship-based care," a comprehensive cultural change program to focus doctors' and nurses' attention on patients and their families.

Human Resources 15

Human Resources Chief Operating Officer Ulrich Operations 15

Harvard Business Review

MARCH 15, 2011

A recent post by fellow HBR blogger Gill Corkindale illustrates how dysfunctional or outdated organizational designs can make it difficult for managers to operate effectively. Judging by the spirited responses , her examples resonated with many readers. Soon the overall structure grew more complex, with added layers and fuzzy accountability.

Chief Operating Officer 14

Chief Operating Officer Operations Strategy Proposal 14

Harvard Business Review

JUNE 24, 2015

One senior leader at a professional services company, whom we’ll call Bronwyn, made the move from client-facing partner to chief operating officer. By expanding her influence outside the organization, she gained credibility within.

Chief Operating Officer 8

Chief Operating Officer Supply Chain Finance Mentor 8

Harvard Business Review

MAY 23, 2018

I saw this play out when debriefing with the Chief Operating Officer of a $20 billion global company. But many would also admit, if they were being honest, that letting go of being right is painful, and relinquishing their views to those of others feels like a loss of control and influence.

Emotional Intelligence 15

Emotional Intelligence Self-aware Chief Operating Officer Goleman 15

Harvard Business Review

NOVEMBER 12, 2014

Susan Catalano, Citi’s Managing Director and Chief Operating Officer of HR, was reading the Divergent series — about a future society broken up into five social factions cultivating different virtues — around the same time she was asked to assist with an open floor plan for the HR group’s new workspace and the book influenced the end product. “We

Chief Operating Officer 11

Chief Operating Officer Open-book Travel Diversity 11

Harvard Business Review

NOVEMBER 12, 2014

Susan Catalano, Citi’s Managing Director and Chief Operating Officer of HR, was reading the Divergent series — about a future society broken up into five social factions cultivating different virtues — around the same time she was asked to assist with an open floor plan for the HR group’s new workspace and the book influenced the end product. “We

Chief Operating Officer 11

Chief Operating Officer Open-book Travel Diversity 11

Harvard Business Review

APRIL 5, 2013

Family businesses are defined by three overlapping domains of influence: the family, the owners, and the business. Their son-in-law (married to their eldest daughter) had recently been named chief operating officer. But often, managing the business gets short shrift. I''m not naming it to protect client confidentiality.)

COO 8

COO Chief Operating Officer Strategic Planning Project 8

Harvard Business Review

DECEMBER 27, 2017

These individuals also attend KPMG’s “Inspiring Change, Influencing Inclusion” leadership development conference, where they participate in workshops and panels with senior leaders with a focus on building executive presence and leadership skills.

Compliance 8

Compliance Chief Operating Officer Innovation Survey 8

Harvard Business Review

DECEMBER 16, 2015

First, many patient-care tasks require the real-time integration of diverse skills and expertise, and the 24/7 operations of hospitals and other clinical delivery systems require sophisticated coordination across shifts. Few industries present more teaming opportunities — or have a greater need for it — than health care.

Health Care 8

Health Care Team Chief Operating Officer Teamwork 8

Harvard Business Review

OCTOBER 22, 2015

A good example here is Lean In, a conscious movement launched by Sheryl Sandberg, Facebook’s Chief Operating Officer. In a world that emphasizes online interactions over in-person gatherings, conscious movements flip this logic on its head.

Chief Operating Officer 8

Chief Operating Officer Globalization Entrepreneur Power 8

Harvard Business Review

SEPTEMBER 3, 2013

Learning to communicate well and to influence other people are essential skills in business. The Big Four are: The Chief Executive Officer: your inner Dreamer. The Chief Financial Officer: your inner Thinker. The Chief Operating Officer: your inner Warrior. Negotiating with yourself?

Chief Financial Officer 8

Chief Financial Officer Chief Operating Officer Chief Executive Officer Learning-by-Doing 8

Harvard Business Review

SEPTEMBER 13, 2011

We began by discussing our life stories, the early events in our lives that helped shape and influence us. They gave me the encouragement to go back to Medtronic, where I had turned down three times the opportunity to become president and chief operating officer.

Open-book 9

Open-book Chemicals Chief Operating Officer Goleman 9

Harvard Business Review

MARCH 26, 2018

How working women are kept from positions of influence and power is by now well-documented by scientists and journalists alike. ” Famously, in 2013, Sheryl Sandberg, the chief operating officer of Facebook and a billionaire, published a book in which her advice for working women was to tell them to “lean in.”

Self-aware 10

Self-aware Chief Operating Officer Document Influence 10

Harvard Business Review

DECEMBER 18, 2012

That’s according to an internal memo obtained by Ad Age, from McDonald's USA Chief Operating Officer Jim Johannesen, which reads: "Starting with Thanksgiving, ensure your restaurants are open throughout the holidays…our largest holiday opportunity as a system is Christmas Day.” After posting U.S. sales growth of 2.5%

Chief Operating Officer 8

Chief Operating Officer Franchising Cooper Participative 8

Harvard Business Review

AUGUST 14, 2012

Presidential elections, the choice of a running mate can influence voter views of the candidate and shift the dialogue, as happened following Mitt Romney's naming of conservative budget-chopping congressman Paul Ryan as his vice presidential pick in the race for the White House. Unlike the U.S. Differentiation: What skills are you missing?

COO 16

COO Wireless Ryan Chief Operating Officer 16