article thumbnail

Unexpected Leadership Lessons that Mobsters Can Teach Lawful Leaders

Leading Blog

We discovered through a rigorous analysis applying 70 years of Nobel-prize winning economics that Mobsters have leadership teams and structures that enable their success despite continuous efforts to disrupt them. Relentless offers five transformative leadership lessons that leadership training programs must incorporate and promote.

P&L 325
article thumbnail

Consider: Harnessing the Power of Reflective Thinking in Your Organization

Leading Blog

Author Daniel Patrick Forrester states, “ Stepping away from the problem—and structuring time to think and reflect—just may prove the most powerful differentiator that allows your organization to remain relevant and survive …. Forrester suggest that we set time aside for a meeting with oneself. “It Reflection is a discipline.

Forrester 267
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

‘Good’ Is Not Enough

Lead Change Blog

Is your product as cutting edge as Tesla? J amey Lutz is a customer experience thought-leader with more than 20 years of leadership tenure across numerous industries. When your customer goes to Disney World, shops at Nordstrom, or buy online from Zappos, their experiences become fodder for comparisons to you.

article thumbnail

Think SoLoMo or SoCoLoMo – Social Commerce, Local & Mobile – For Digital Success

Modern Servant Leader

In an evolving digital work place, it is critical for leaders to think of their products, services and leadership in terms of SoCoLoMo. Employee Trust: 82% of employees say they trust a company more when the CEO and leadership team communicate via social media. Forrester Research: US Online Retail Hits $200 Billion.

Forrester 197
article thumbnail

'Good' Is Not Enough

Lead Change Blog

Is your product as cutting edge as Tesla? J amey Lutz is a customer experience thought-leader with more than 20 years of leadership tenure across numerous industries. When your customer goes to Disney World, shops at Nordstrom, or buy online from Zappos, their experiences become fodder for comparisons to you.

article thumbnail

Artificial Persuasion: The Invisible Brand

Leading Blog

As a business, the challenge is how to best use this technology to promote ideas and products. A survey of 4500 people in 2017 by Forrester Research found that some 36 percent of adults say they actually prefer using digital customer service—including bots—over interacting with a human.”.

Brand 278
article thumbnail

Leadership Lessons from the Navy

Skip Prichard

Whether you are new to studying leadership or have practiced and studied it for many years, I am sure you will benefit and enjoy the leadership lessons today’s post provides. One of your first leadership lessons is “A subordinate’s trust in their leader is the most important factor in the success of any organization.”