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How Your Employee Recognition Program Can Destroy Morale

Let's Grow Leaders

I had just arrived at a fancy hotel for a friend’s wedding. Right beside the dumpsters were several tables set with china, white tablecloths, and balloons for a hotel staff recognition luncheon. One manager I know instructed team leaders to say, “Thank you for coming to work today,” as a way of reducing absenteeism.

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HP Headed to Hotel California?

Women on Business

HP has not had a stellar track record when it comes to leadership and their choices have often gotten them into sticky situations. So let’s look. at some of their past strategy choices and follow the yellow brick road. HP Has a Poor Track Record in Past CEO Selection.

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Leading the Charge for Inclusive and Sustainable Hospitality

HR Digest

In addition to fostering these groups, our colleagues are supported by a Global Diversity, Equity & Inclusion Council, which we introduced in 2018 and is chaired by our CEO Mark Hoplamazian and SVP of Global DE&I Tyronne Stoudemire to ensure that the importance of creating a diverse workforce is championed by Hyatt leadership.

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Customer service shouldn’t stop at middle management

Surviving Leadership

I’m in Vegas this week for the Ultimate Connections 2018 conference and it’s at a VERY big hotel conference center (the Wynn/Encore, if you must know). I stopped in front of a map to orient myself when one of the hotel maintenance workers noticed me and asked if I needed help figuring out where I was. He got it. .

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Riverside Auto Group: A Roadmap to Improved Customer Service, Employee Engagement and Increased Profits

Chart Your Course

Dagenais had high expectations, some of which included: Train employees to provide “guest” service similar to service in high-end hotels. Case Studies/White Papers Communication Articles customer service training Employee Engagement Employee Retention Good Places to Work Human Resource Management Leadership Development Riverside auto group'

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Possibility Maximizer: Work Shifting

Sales Wolf Blog

SHRM - Society for Human Resource Managment Indispensible for the HR Professional! Department of Labor Employment Standards Administration (ESA) - U.S.

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The Rainmaker 'Fab Five' Blog Picks of the Week

Sales Wolf Blog

SHRM - Society for Human Resource Managment Indispensible for the HR Professional! Department of Labor Employment Standards Administration (ESA) - U.S.

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