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How Your Employee Recognition Program Can Destroy Morale

Let's Grow Leaders

I had just arrived at a fancy hotel for a friend’s wedding. Right beside the dumpsters were several tables set with china, white tablecloths, and balloons for a hotel staff recognition luncheon. One manager I know instructed team leaders to say, “Thank you for coming to work today,” as a way of reducing absenteeism.

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HP Headed to Hotel California?

Women on Business

HP has made some controversial decisions lately, but is Meg Whitman a great strategic move or the kiss of death for this once great tech company? HP announced Whitman’s appointment on September 22, 2011 but given the public comments, customers seem to think it’s a bad choice.

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Leading the Charge for Inclusive and Sustainable Hospitality

HR Digest

I have held many Human Resources roles across industries at global companies. Our decision to create and share our Change Starts Here initiative is an example of this as is the creation of RiseHY, a commitment by Hyatt and Hyatt hotels to hire 10,000 Opportunity Youth (youth ages 16-24 not in school and not employed).

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Office Christmas Party Invitation Email Templates

HR Digest

Venue: Crystal Ball room, Hotel ABC. Venue: Hotel SeBay. Dash through the snow to XYZ Hotel. Go into the holiday party knowing it’s a professional environment,” advises a human resource expert. Socialise mingle with the management and colleagues. Time: 7-11 pm. Drinks and Dinner will be served. Semi-Formal.

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Customer service shouldn’t stop at middle management

Surviving Leadership

I’m in Vegas this week for the Ultimate Connections 2018 conference and it’s at a VERY big hotel conference center (the Wynn/Encore, if you must know). I stopped in front of a map to orient myself when one of the hotel maintenance workers noticed me and asked if I needed help figuring out where I was. He got it. .

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Riverside Auto Group: A Roadmap to Improved Customer Service, Employee Engagement and Increased Profits

Chart Your Course

Dagenais had high expectations, some of which included: Train employees to provide “guest” service similar to service in high-end hotels. Case Studies/White Papers Communication Articles customer service training Employee Engagement Employee Retention Good Places to Work Human Resource Management Leadership Development Riverside auto group'

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Tips for Conducting Effective Off-Site Job Interviews

Chart Your Course

While renting a hotel suite is not the best idea, if you have the money to do so, reserving a small conference room in a hotel often works well. You can also decide to hold the interview at a coffee shop, restaurant or in a large lobby of a hotel.

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