Moving on from ROI to ROE, a Return on Empathy

Strategy Driven

Those making this shift will gain a significant ROE – Return on Empathy. As a result significant business resources are wasted buy an over-reliance on market research that poses only rational questions but neglects to probe customers’ emotional reactions that lie hidden within their answers.

ROE 130

End the Religion of ROE

Harvard Business Review

corporation than "what's the ROE on that?" Conversely, why market cigarettes? ROE justifies the means. To an extent not widely recognized, it was an equation in the first place that gave ROE the power to dominate not just investment decisions, but an entire business culture. By parsing ROE into the DuPont Equation (very rapidly to become a business school mainstay), he provided the basis for organizations divided into functions with their own objectives.

ROE 13

Why Complexity Sucks

In the CEO Afterlife

You focus on that 20% to generate a high ROE (return on effort). It starts with the corporate strategy, and includes marketing strategy, and the all-important human resource strategy. Complexity is in the eye of the beholder.

ROE 259

Start Here: Four Ways to Increase Your Productivity

Joseph Lalonde

Image by Karen Roe. Jeremy is Officevibe’s cofounder and is in charge of all marketing efforts and business development for the company. Y ou’re dripping wet, on the phone, with your “to do” list in your hand.

A Refresher on Return on Assets and Return on Equity

Harvard Business Review

What is Return on Equity (ROE)? Unlike ROA, you want the ROE to be as high as possible, but there are limitations. ” How do companies use ROA and ROE? What mistakes do people make when using ROA and ROE? Profit is king, as the saying goes.

ROE 16

Judge Vaughn Walker, Prop 8 and Truthiness

Bird's Eye View

I’ve been asked to share my views on the power of conversation—especially as it’s exemplified in word of mouth marketing techniques.   Judge Walker's opinion, say some, could well end up being as important as Roe v.

ROE 56

Japan Is Counting on Shareholder Activism to Improve Its Economy

Harvard Business Review

Abe has even met with one of the most prominent American activists, Dan Loeb , in a private albeit well-publicized encounter, suggesting he sees value in foreign involvement in Japanese markets. given that Japanese companies are global outliers in terms of excess cash, low ROEs , and limited domestic growth prospects ). Corporate governance Financial markets East & Southeast Asia Digital ArticleShareholder activism is a quintessentially American form of investing. In the U.S.,


Don't Confuse Engagement with User Experience

Harvard Business Review

While it's completely understandable why designers, product managers and marketers might conflate them, reality suggests that a great user experience doesn't necessarily generate engagement any more than meaningful engagement inherently assures a great user experience.

ROE 16

Women Directors Change How Boards Work

Harvard Business Review

Amidst the debate, what seems clear, as Professor Dhir indicates, “the forced repopulation of boards along gender lines has disturbed the traditional order of corporate board governance systems, dislocating established hierarchies of power and privilege in key market-based institutions.”

Would You Want Carl Icahn to Run Your Company?

Harvard Business Review

During the last few years the market value of the common stock of companies that we were in, amazingly rose $55 billion and they were only $20 billion when we started buying." What exactly this balance of power between shareholders, boards, and managers should look like is one of those eternal questions to which we will never come up with a definitive answer (don't just take my word for it; read Mark Roe's " The Inevitable Instability of American Corporate Governance ").

ROE 15

When Entitlement Meets Unemployment

Harvard Business Review

I just came across a CNN story about how new hires at marketing agency Euro RSCG told their CEO that they want to come in at 10 or later, have free food and a Pilates room, and get reimbursed for their personal trainers. Offer your employer superior ROE — return on employee. You Millennials, through no fault of your own, have been dealt a bad hand; you're just starting out during the worst job market in decades.

ROE 12

Idle Funds are the Devil's Playground

Harvard Business Review

vision of financial world order; as Time magazine reported, he was "bursting with hubris over its booming equity markets and its just-announced 5.6% He cited the International Monetary Fund's 1997 judgment that "Malaysia is a good example of a country where the authorities are well aware of the challenges of managing the pressures that result from high growth and of maintaining a sound financial system amidst substantial capital flows and a booming property market."

ROE 14