2020 Analysis: Which Financial Services Sector Saw the Greatest Upsurge in Demand Due to COVID-19
Strategy Driven
JANUARY 27, 2021
As a result of the nature of the COVID-19 enforced changes, even the most traditional businesses had to embrace modern technology and recognise its value. Through the use of technology tools such as voice analytics, it has minimised the average call handling time while enabling satisfactory customer service provision. Real Estate.
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