In the CEO Afterlife

APRIL 13, 2015

In 2013, Musk unveiled an idea to revolutionize rapid transit, to create a submarine car, and a hyper speed jet. For more on vision, focus, and clarity, check out my new book, Do Less Better: The Power of Strategic Sacrifice in a Complex World. He envisions commercial and affordable space taxis (his company has already built one).

Sports 100

Sports Ethics Travel Follow-up 100

Harvard Business Review

APRIL 18, 2017

The tech sector, which has become as famous for toxic company cultures as for innovation, and as well-known for human resource headaches as for hoodie-wearing CEOs, could use a little of the mellowness and wisdom that comes with age. That’s when Airbnb came calling. Wisdom is about pattern recognition.

Industry 15

Industry Library Hotels Human Resources 15

Chart Your Course

SEPTEMBER 6, 2017

Why Your CEO and CFO Should Care About Employee Engagement TLNT, 2013. For Majority of Workers, Vacation Days Go Unused Boston Globe, December 2013. Gallup’s Workplace Jedi on How to Fix Our Employee Engagement Problem Fast Company, June, 2013. The Power of Empowerment TED Magazine, December, 2012.

Article 100

Article CFO Magazine Library 100

Harvard Business Review

DECEMBER 31, 2015

The project was launched in 2013, and the RFID system was rolled out in stages starting in the summer of 2015. All of the RFID tags are “passive technology,” meaning that the individual tags don’t need power. The successful experience illustrates the role that relatively simple technology (e.g.,

Technology 8

Technology Mayo Health Care Engineering 8

Harvard Business Review

JANUARY 29, 2015

Key selection criteria included experience in innovative software and service (versus product) development, and an ability to manage a start-up in a very large, complex company. A design studio is geared for collaboration and innovation work with customers and partners. The first step was to hire someone to run it.

Software 8

Software Six Sigma Insourcing P&L 8

Harvard Business Review

NOVEMBER 3, 2014

Data compiled for The New York Times by Glassdoor found that an average interview process in 2013 lasted 23 days versus an average of 12 days in 2009. But that’s the worst kind of ego-sucking, demoralizing power play imaginable. Hiring Human resources Job search' We’re all busy. That’s no excuse for disrespect.

Management 9

Management Proposal CEO Human Resources 9

Harvard Business Review

AUGUST 5, 2014

McKinsey’s DataMatics 2013 survey shows that companies that use customer analytics extensively are more than twice as likely to generate above-average profits as those that don’t. Data-driven customer insights give the CMO the power to do all that. And that really is on the backs of marketing.” That bottom line sensibility is crucial.

P&L 11

P&L Banking Marketing Call Center 11

Harvard Business Review

JULY 2, 2014

The business rationale is clear enough: The LGBT community in the United States represents almost $800 billion in buying power. These studies also found a correlation, but a less conclusive one, with increased worker creativity and innovation, improved organizational-citizenship behaviors, and – most on-target for us – improved stock prices.

Policies 16

Policies Price Due Diligence Human Resources 16

Harvard Business Review

JULY 2, 2014

The business rationale is clear enough: The LGBT community in the United States represents almost $800 billion in buying power. These studies also found a correlation, but a less conclusive one, with increased worker creativity and innovation, improved organizational-citizenship behaviors, and – most on-target for us – improved stock prices.

Policies 8

Policies Price Due Diligence Human Resources 8