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Why Leaders Need To Stop Using Performance Reviews

Tanveer Naseer

I don’t like performance reviews. Here are three thumbnail cases against performance reviews that you should find terrifying. Argument 1: Performance reviews can put off for up to a year what needs attention now Performance reviews can be a passive-aggressive haven for managers afraid to lead in the present.

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5 Reasons For Regular Customer Service Performance Reviews

Tanveer Naseer

Here, we look at the facts and explain why it is imperative that skills and performance are reviewed regularly. Customers try to avoid poor service According to the 2015 Global State of Multichannel Customer Service Report, 62 percent of global consumers have stopped doing business with a company due to poor customer service.

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119: Goals Gone Wild: The New Performance Management | with Kris Duggan of BetterWorks

Engaging Leader

Research shows no one is happy with annual performance reviews—not executives, not managers, and not individual contributors. Even HR teams responsible for performance management aren’t convinced annual reviews provide value. Article: Does Performance Management Make the Grade? Aspirational. Website: BetterWorks.

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The Ambition Gap

Coaching Tip

It exempts new mothers and anyone else off work for at least 16 weeks from being measured against their peers for their performance review that year. Before 2010, “if you didn’t work a full year, it was very hard to get the top [performance] ranking,” remembers Jennifer Allyn, the firm’s diversity-strategy leader. Allyn reports.

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Employee Relationships is a Serious Employer Responsibility

HR Digest

An article by Greg Roper from 2015 indicated that interpersonal communication and conflict management were two of the most important skills to focus on, and that remains relevant today. Performance Reviews The format a company adopts for providing feedback to an employee can determine how the employee accepts and inculcates that feedback.

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Your Favorite HBR Articles of 2015

Harvard Business Review

Here are the 20 articles you and your fellow HBR readers spent the most time reading in 2015. We’re sick of terrible meetings, and networking, and the annual ritual of ineffective performance reviews. The 15 Diseases of Leadership, According to Pope Francis. A CEO from Denmark kicked Jeff Bezos out of the top spot.

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Cracking the Confidence Code

Strategy Driven

Yet this is rarely discussed in performance reviews or feedback with direct reports. In one of my recent programs, one of our participants started every sentence with, “I’m sorry to bother you but…” Apology and the ability to take accountability is a critical leadership competence. About the Author. All rights reserved.