Harvard Business Review

MAY 6, 2013

There is a marked dissonance between CIOs and the C-suite — a fact that we uncovered in new research conducted with HBR, The Economist, CEB, and TNS Global. We have identified the problem , which is that CEOs believe that the CIO does not understand or help with the CEO''s issues and the needs of the business.

CIO 8

CIO Hamel Technology Tactics 8

Harvard Business Review

AUGUST 27, 2013

Managing this rapid change and fostering innovation while "keeping the trains running on time" is the primary leadership role required of any CIO, new or old. These are core tenets that all CIOs need to hold close. Know Your Community''s Needs and Cater Your Strategy Accordingly. Generate Room for Innovation.

CIO 8

CIO Positioning PPM Information Technology 8

Harvard Business Review

JULY 15, 2013

Our research, conducted in partnership with Harvard Business Review, The Economist, CEB (formerly the Corporate Executive Board), Intel, and TNS Global, finds that corporate leadership has lost confidence in the CIO as a strategic partner and views IT as a commodity rather than a difference-maker.

CIO 8

CIO Crisis Competitive Advantage Webinar 8

Harvard Business Review

JULY 19, 2017

Digital transformation requires a new approach to strategy. A key tenet of digital transformation is the understanding that digital strategy no longer plays a supporting role for business strategy. Zurich Insurance Group Takes Its IT Infrastructure to the Agile Cloud. Digital transformation requires new strengths.

Technology 8

Technology CIO Content Customer Intimacy 8

Harvard Business Review

APRIL 25, 2013

Over the last two years, we have been engaged in primary research with The Harvard Business Review, The Economist, CEB (formerly known as the Corporate Executive Board), Intel, and TNS Global in an attempt to paint a picture of how the role of the CIO and the IT department is changing. CIOs today must adapt or risk being marginalized.

CIO 8

CIO ROI Agility Information Technology 8

Harvard Business Review

AUGUST 9, 2013

Most CIOs will benefit from this trend through increased competition, better prices, and quicker provisioning. At the same time, the trend also heightens the expectations of CIOs'' internal customers to deliver better solutions at greater speed. Agile projects have focused on standard, non-critical systems.

Technology 8

Technology CIO Agility Software 8

Harvard Business Review

NOVEMBER 27, 2018

Leading supply chain organizations, for example, are embedding agility and responsiveness into their DNA to catalyze the digital supply chain into action. High-performing marketing organizations have developed a more agile style of working to keep their brands competitive amid rapid marketplace shifts.

Supply Chain 8

Supply Chain Content CIO Business Model 8

Harvard Business Review

JUNE 21, 2017

From today onward, the only viable retail strategy is to try to advance and merge digital and physical capabilities faster and better than Amazon does. That means retailers must learn to compete head-on with Amazon in two fundamental capabilities: agile innovation and expense management. Agile innovation teams are small.

Retail 8

Retail Planning Agility Innovation 8

Harvard Business Review

JULY 31, 2013

But there''s a catch for CIOs and other tech-minded executives: to keep creating opportunities, companies must keep changing the experience or fall behind. Frame strategy based on a new model of customer interaction. Traditional customer acquisition strategies won''t work because the path to purchase is no longer linear.

CIO 8

CIO Technology Media Information Technology 8

Harvard Business Review

DECEMBER 8, 2010

To begin to answer these questions, we conducted some qualitative research, using in-depth interviews with about two dozen CIOs and senior IT managers whose organizations have evaluated or adopted cloud computing services. Agility is also a plus. How can managers generate competitive advantage from their cloud investments?

Competitive Advantage 14

Competitive Advantage Development CIO Survey 14

Harvard Business Review

AUGUST 26, 2013

Kim Stevenson , Intel''s CIO, summarizes the challenge well: "[IT functions have] gone through ERP, they''ve gone through BYO and they''ve gone through cloud, and they think they''ve done it all. New, more agile , software development tools and testing methods are utilized. Google''s CIO on How to Make Your IT Department Great.

CIO 8

CIO CTO Operations Technology 8

Harvard Business Review

JUNE 16, 2015

He told me about the days, decades ago, when he first ran into a new breed of executive and thought, “What the heck is a CIO?” The advice boils down to building better strategic foresight and creating more agile management and operations. My father worked at IBM for 35 years. Insight Center. The Future of Operations.

Constraint 8

Constraint Supply Chain Resources Operations 8

Harvard Business Review

FEBRUARY 15, 2012

How do we reduce the performance drag of top-heavy management structures, replace "manager-management" with a more agile self- or peer-management, and create a vibrant social system in the process? It's a big-ticket shift that is already yielding big impact — from employee engagement to increased agility to real performance gains.

Bureaucracy 11

Bureaucracy Company Agility CIO 11

Harvard Business Review

AUGUST 21, 2013

The only competitive advantage comes though agility, keeping ahead of the competition, moving on to the next technology wave. Google''s CIO on How to Make Your IT Department Great. As with American Airlines, each competitive advantage with IT is temporary. Competitors copy or suppliers commoditize to erase these advantages.

Competitive Advantage 8

Competitive Advantage Management Information Technology Airlines 8

Strategy Driven

FEBRUARY 7, 2019

But what if someone could help 50 salespeople learn how to think and plan the way he did with the CIO? You can also more readily and accurately identify gaps and make the changes needed, quickly, in an agile manner, to meet the business outcome. By itself it doesn’t produce a major business impact. Or 500 salespeople?

CIO 94

CIO Guidelines Chief Information Officer Learning-by-Doing 94

Harvard Business Review

FEBRUARY 4, 2014

Variations of this Big Data story line are being played out in executive offices around the world, with CMOs and CIOs in the thick of it. CIOs, tasked with turning technology into revenue, are themselves pounding the table demanding better requirements for Big Data initiatives. The relationship, however, has often been a fractious one.

CIO 8

CIO Budgeting Enterprise Architecture Marketing 8

Harvard Business Review

AUGUST 7, 2017

Companies deploying IoT successfully in industrial sectors such as manufacturing, oil and gas, mining, and transportation are seeking multiple agile partners with open IP architectures to co-create solutions. Once a company understands that it is a node in an interconnected network, its business strategy must change externally and internally.

Succession 8

Succession ROI Technology Operations 8

Harvard Business Review

AUGUST 20, 2013

If IT projects have to fail or a strategy needs to change, failing fast helps prevent losing big. Small, agile cycles of development and risk assessment help to measure goals, evaluate success and easily change execution strategy. Google''s CIO on How to Make Your IT Department Great. IT Doesn''t Matter (to CEOs).

Dunning 8

Dunning Project CTO Innovation 8