Deming Institute

JANUARY 19, 2017

Some are little (pass the time while waiting in line); some are big (find a more fulfilling career). Some surface unpredictably (dress for an out-of-town business meeting after the airline lost my suitcase); some regularly (pack a healthful lunch for my daughter to take to school). This is a powerful concept.

Deming 28

Deming Christensen System Innovation 28

Women on Business

JANUARY 24, 2011

When testing ideas are part of the creative process for product, service, or business development, this triangle must be a business priority: To test product, watch prospects interact with it—whether they use a tool, read a book, choose a necklace, or scan an airline ticket. Design stems from USE. Align with similar initiatives.

Press Release 100

Press Release Discount Sharpe Advertising 100

Harvard Business Review

MARCH 12, 2013

Despite best efforts, the proposed American Airlines-US Airways merger will hit points of turbulence. Democracy will disappear as power shifts to developing countries with authoritarian regimes where no one cares about voice and participation. They assume that people are helpless victims of powerful forces beyond their control.

Health Care 15

Health Care Merchandising Incubator Airlines 15

Harvard Business Review

MAY 16, 2011

Years later, he bought a financially ailing airline and transformed it into Asia's most profitable and fastest-growing low-cost operator. He set a vision and strategy that was compelling and powerful, yet simple to understand. Managers are encouraged to innovate. He also focused on career development opportunities.

Airlines 15

Airlines Mentor Environment Case Study 15

Harvard Business Review

MARCH 12, 2013

Despite best efforts, the proposed American Airlines-US Airways merger will hit points of turbulence. Democracy will disappear as power shifts to developing countries with authoritarian regimes where no one cares about voice and participation. They assume that people are helpless victims of powerful forces beyond their control.

Health Care 8

Health Care Merchandising Incubator Airlines 8

Harvard Business Review

JUNE 7, 2016

One of the great innovations in business, which has held sway since 1976, is the idea that professional managers should have an owner’s mindset—that is, they should treat their company’s money as if it were their own. They are likely to view their department budget as the main indicator of their power and influence.

Bureaucracy 8

Bureaucracy Short-term Budgeting Long-term 8

CO2

JUNE 29, 2010

Leaders used to have all the power in these hierarchical relationships, but this is no longer the reality facing many organizations. So understanding what constitutes effective followership and then exhibiting those behaviors can help improve a person’s career prospects. What is your followership style?

Executive Coaching 129

Executive Coaching Execution Blog Self-aware 129

Harvard Business Review

NOVEMBER 12, 2015

The next morning they are due to fly home, but discover their budget airline insists that passengers print their boarding passes in advance or face an exorbitant fee at the airport. The label has a prolific history characterized by breaking new ground, cross-fertilizing genres, and taking risks with innovative artists.

Leadership Pipeline 8

Leadership Pipeline Diversity Creativity Airlines 8

You're Not the Boss of Me

MAY 11, 2009

When you are trying something new and the risk of failure is high In any enterprise, innovation is crucial to growth and sustainability. Reply Art Petty May 12, 2009 at 2:03 pm Gwyn, another great post with powerful and actionable guidance. As such, risk is an inherent part of business life. Or, when G.E.

Delegation 40

Delegation Crisis Blog McCarthy 40

Harvard Business Review

NOVEMBER 23, 2010

As I think about companies that compete on consistent, low cost, reliable operations, most have or had leaders who were process innovators, such as Herb Kelleher at Southwest Airlines, Sam Walton at Wal-Mart, Ray Kroc at McDonalds, Jeff Bezos at Amazon.com, and Fred Smith at FedEx.

Process 15

Process CEO Insurance Banking 15

Harvard Business Review

MAY 19, 2015

Innovation, customer delight, and profits would all follow from it. ” He would later call this the most important insight of his career. They wanted to hear about Semco, Southwest Airlines, Gore Tex, HCL. Learning, striving people are happy people and good workers. The change was neither easy nor popular at first.

Management 8

Management Long-term System Delegation 8