Modern Servant Leader

OCTOBER 9, 2012

David is a retired Navy Officer whose last job was managing and supervising Custodians and Security Monitors in the Custodial Services division of the Mukilteo School District in Everett, Washington. Additionally, Servant Leaders lead from a moral base, establishing a moral authority upon which trust and confidence is built.

Servant Leader 189

Servant Leader Mission Statement Greenleaf Leadership 189

LDRLB

JUNE 22, 2010

We ask a series of questions regarding three areas of trust: (a) senior management trust; (b) direct supervisor trust; and (c) co-worker trust. My company’s leaders are completely ethical and honest. Senior management’s actions are completely consistent with their words. That also fosters management mistrust.

Leadership 102

Leadership White Paper Press Release Sharpe 102

Frank Sonnenberg Online

JANUARY 2, 2024

It was a time when airline travel was luxurious, politicians were considered role models, and celebrities were famous for the roles they took on, not the clothes they took off. Parents also promoted the value of a strong work ethic. One of the most potent ways America showcased its moral values was through wholesome entertainment.

Airlines 97

Airlines Learning-by-Doing Follow-up Ethics 97

Harvard Business Review

MARCH 10, 2015

Aggressive moves by airlines to migrate frequent flyer metrics from miles flown to dollars spent have caused bargain-hunting road warriors worldwide to whine about “disloyalty programs.” Airlines have clearly calculated that customers who spend more are more valuable to them than customers who fly more.

Customer Loyalty 8

Customer Loyalty Loyalty Airlines Hotels 8

Harvard Business Review

MAY 19, 2016

You’ve managed the same team for the past five years — then one day you find out that your most successful employee uses cognitive-enhancing drugs on the job. Meanwhile, the world of management remains stunningly silent. Is it morally wrong to use these drugs? This scenario may not be hypothetical for long.

Ethics 15

Ethics Stress Policies Morale 15

CO2

JUNE 29, 2010

And perhaps more importantly, anyone occupying a position of authority plays a followership role at times, as first-line supervisors report to mid-level managers, mid-level managers report to vice-presidents, vice-presidents report to CEOs, CEOs report to Boards of Directors, etc.

Executive Coaching 129

Executive Coaching Execution Blog Self-aware 129

Harvard Business Review

JULY 12, 2011

The Times calls it "the admissions equivalent of speed-dating": nine eight-minute conversations about an ethical dilemma, on-the-spot decisions, even health-care policy that aim to capture who candidates are, not just how smart they are. "We The technical term for the process is the M.M.I., or the multiple mini-interview.

Airlines 15

Airlines Health Care Consensus Policies 15