Harvard Business Review

OCTOBER 10, 2017

But Bernstein and his team observed that when managers were not watching, employees secretly developed and shared better ways of doing the work. Tactical performance is how effectively your organization sticks to its strategy. In an experiment, we approached the call center of a bank’s consumer loans business. (We’ve

Organization 12

Organization Tactics Call Center Metrics 12

Harvard Business Review

JULY 2, 2015

In fact, the World Bank’s Ease of Doing Business lists show that the rankings of most emerging economies covered by acronyms and abbreviations have worsened. Every company requires a way of calibrating its strategy to the growth drivers in its industry, and developing a geographic value map.

Marketing 8

Marketing Benchmarking Globalization Construction 8

Harvard Business Review

AUGUST 21, 2013

In a previous post , I described the shift in roles as ING, the Netherlands bank, moves from a traditional method of developing new systems in major steps — with design documents and functional specifications thrown over the wall — to making quick, small changes to systems (using "Agile Scrum").

Competitive Advantage 8

Competitive Advantage Management Information Technology Airlines 8

Harvard Business Review

JUNE 18, 2013

Recent allegations of the theft of top-security information connected to the development of sophisticated weapons and air defense systems have only heightened concerns about the security of the nation''s networks. The first focuses on the concept of enhanced public/private information sharing and developing standards. media companies.

Cooper 8

Cooper CIO Risk Management Telecommunications 8

Harvard Business Review

MARCH 16, 2016

When the CEO of GE announces that it will become a digital industrial enterprise and the CEO of Citigroup says it will become the world’s leading digital bank , you know that a new strategic priority is sweeping the corporate world. It used to be “What’s your IT strategy?”

Strategy 8

Strategy Technology Strategic Planning Globalization 8

Harvard Business Review

FEBRUARY 5, 2016

Nestlé announced plans to cut its staff in some central African countries, while Barclays’s new CEO is considering selling off the bank’s Africa assets. The continent’s long-term potential remains attractive, but a company’s success in the current environment will depend on its strategy.

GDP 8

GDP Politics Marketing Bottom-up 8

Harvard Business Review

MAY 30, 2014

For over 50 years, Wal-Mart has pursued essentially the same strategy of “offering the lowest price so its customer can live better.” Wells Fargo has become the most valuable bank in the world by sticking to its strategy of building a value proposition around selling more products per customer than anyone else.

Company 8

Company Supply Chain Airlines Health Care 8

Harvard Business Review

MARCH 28, 2016

inch disk drives; LCD vs. CRT television; online vs. brick-and-mortar banks). It developed over 1,000 patents related to image capture that commanded billions of dollars in licensing revenues (for access to its “218” patent alone, it was paid $550 million by Samsung and $414 million by LG). inch vs. 3.5-inch 3 globally).

Company 8

Company How To Technology Strategy 8

Harvard Business Review

JUNE 26, 2013

Only the largest of enterprises could afford the best technologies, and even for those with the largest bank accounts, IT strategies were limited to basics like CRM , ERP , or email. Kimberly Clark utilizes Salesforce''s Chatter to connect to its customers for development of products.

Supply Chain 8

Supply Chain Competitive Advantage Information Technology How To 8

Harvard Business Review

APRIL 8, 2015

They are listed below, each with an example: Profit maximization (long-term): A bank offers accounts to students at a special interest rate to attract a segment of customers whose incomes will later increase. Then, as the focus shifts specifically to value capture, everyone should be reminded of some basic truths.

Balanced Scorecard 8

Balanced Scorecard Company Price KPI 8