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Is Your Organization Digitally Mature?

Leading Blog

They shared this from the Australia and New Zealand Banking Group (ANZ): The second skill needed to be a great leader in today’s context is to be inherently curious. This includes not just knowledge of markets and trends, but how they are evolving and how the business should respond. What Skills Do Digital Leaders Need?

Maturity 302
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Innovative Leaders Aren’t Scared of Customers

LDRLB

I recently had the opportunity to meet with a major bank. During an organization’s start-up days, it’s much easier to strike up conversations with the market since there’s not much to lose. A different bank, for example, recently created an incubator where early-stage ideas could be seen and worked on by employees only.

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3 Major Challenges Financial Institutions Face When Implementing Business Insight Technology

Strategy Driven

If you’ve been in the market for new business insight technology, such as a financial services analytics solution, the benefits of these are obvious. But you must also remember that any new technology you onboard will bring change to your bank’s operations—some of which isn’t welcome just yet.

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How Blockchain Can Help Marketers Build Better Relationships with Their Customers

Harvard Business Review

Blockchain has important implications for marketing and advertising. But according to The CMO Survey , only 8% of firms rate the use of blockchain in marketing as moderately or very important. This combination creates a natural barrier to entry and has likely caused marketers to take a “wait and see” approach.

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A Dedicated Team of Problem Solvers Can Help Big Companies Act Like Lean Startups

Harvard Business Review

At a meeting with a large bank, one of the senior executives said, “You know we have a problem that’s really giving us trouble. It wasn’t perfect, the system could only identify 20% of the bank’s potential customers that had no discernable credit history, but that was enough to show the potential of their approach.

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Companies Are Reimagining Business Processes with Algorithms

Harvard Business Review

Every update or response to the market required multiple steps; it cost time and performance. Sometimes, by the time changes were in place, the market had already moved. In our study of more than 30 pilots in early-adopter companies, we found five common business processes improved by machine-reengineering.

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Your Business Is Going to Depend on Connected Spenders, So You’d Better Understand Who They Are

Harvard Business Review

The middle class, long the bread and butter of consumer companies of all kinds, is shrinking as a percentage of the population in mature markets. And in emerging markets, where many consumer companies have been laying their bets for the future, growth has started to slow. In emerging markets, that number is even higher, at 90%.