Harvard Business Review

AUGUST 22, 2012

Customer intelligence is at an organizational inflection point. This practice, which is largely the evolution of database marketing, has become a critical driver of business strategy for global organizations in nearly every industry and vertical, because it supports decisions with data. The ability to speak "IT."

Company 14

Company Business Intelligence CRM Marketing 14

Strategy Driven

NOVEMBER 24, 2010

Posted by Thornton May on November 24, 2010 · Leave a Comment The classic Harvard Business School case “Otisline (A)” 1 begins with the quote, “… our objective is to go unnoticed.” The case illustrates how information technology, innovatively, insightfully and courageously deployed, can change the structure of an industry.

Magazine 51

Magazine Chief Operating Officer Newsletter Objective 51

Harvard Business Review

MARCH 29, 2017

Every serious technology company now has an Artificial Intelligence team in place. These companies are investing millions into intelligent systems for situation assessment, prediction analysis, learning-based recognition systems, conversational interfaces, and recommendation engines. Insight Center. The Age of AI.

Technology 8

Technology Hammer Analysis Competitive Advantage 8

Harvard Business Review

JUNE 2, 2016

This question has been top of mind lately among manufacturers aiming to drive profitable growth, triggering a fundamental shift to the way a business operates that increasingly focuses on outcomes. Technology advancements and the Industrial Internet of Things are making this outcome orientation more feasible every day. Insight Center.

Productivity 8

Productivity Products Company Engineering 8

Harvard Business Review

MAY 24, 2012

But in the era of Big Data and decision-making at the desktop, it's vexing to think that any company with significant technology investments would allow the all-too-human traits of ownership debates and subjective opinion to override robust data analysis. But optimizing the use of these and other technologies remains a challenge.

Merchandising 11

Merchandising Risk Management Supply Chain Retail 11

Harvard Business Review

DECEMBER 11, 2013

Brad Peters, CEO of Birst, a business intelligence company, raised the issue of incentives and structure with me in an interview at Saleforce.com’s Dreamforce conference. Though he was writing about Chief Marketing Officers, his advice is equally valuable here. Small Businesses Need Big Data, Too. Technology'

Incentives 8

Incentives Chief Information Officer Business Intelligence Execution 8

Harvard Business Review

FEBRUARY 10, 2017

What are our markets? Product innovation sits at the intersection of R&D, marketing, and business intelligence. Repeatable core processes, technology and information sharing platforms, and cross-functional teams are all design options that help create seamless linkages. Who is our customer?

Competitive Advantage 8

Competitive Advantage Supply Chain Bureaucracy McKinsey 8

Harvard Business Review

MARCH 18, 2016

The digital marketplace has created a business imperative that every company be — in some way — a technology company. Even the aspects of marketing that aren’t traditionally thought of as being tech-driven, such as event marketing and mail campaigns, now are. Align your vision.

Marketing 8

Marketing Enterprise Architecture Technology Project 8

Strategy Driven

DECEMBER 15, 2010

SAS – Providing organizations with THE POWER TO KNOW ® SAS is the leader in business analytics software and services, and the largest independent vendor in the business intelligence market. Given the skills, location and mobility of this work force, how should these resources be allocated most effectively?

Resources 50

Resources Process Constraint Objective 50

Harvard Business Review

JULY 25, 2013

Chief "Intelligence" Officer: Fostering business intelligence and getting the right data to the right people. Chief "Innovation" Officer: Looking for disruptive technologies to drive innovation. Finding people who have such a broad base of skills is problematic, at best. CIOs especially need: an integrative mind.

CIO 8

CIO CFO Chief Information Officer Business Intelligence 8

Harvard Business Review

FEBRUARY 25, 2015

Both Singapore and Israel have liberal immigration policies for skilled workers. That company was a pioneer in the audio component market, having entered the MP3 market before Apple. Many of these investors view Singapore as a launching pad to regional emerging markets like Indonesia, the Philippines, and Vietnam.

Entrepreneur 8

Entrepreneur Incubator Venture Capitalist Innovation 8

Harvard Business Review

DECEMBER 14, 2016

The transformation will necessitate substantial investments in finance, technology, human capital, operations, and infrastructure, and a substantial disinvestment of legacy resources in these areas. This pivot will entail a transformation of the workforce, physical infrastructure, and technologies that support and drive the care of patients.

Health Care 8

Health Care Industry Business Model Finance 8