Harvard Business Review

JULY 17, 2017

Despite rapid innovations in data processing and machine learning, many businesses have yet to make the leap from the Industrial Age to the information age, and the gap between technological and organizational progress is widening. Closing this gap requires much more than short-term fixes, like adopting new technologies. Insight Center.

Industry 12

Industry Short-term Planning Long-term 12

Harvard Business Review

SEPTEMBER 13, 2012

An impatient marketing or finance manager would, on the sly, secure some extra budget money and hire a contractor to build a little database that tracked mailing addresses or top-line financials. CEOs remain reluctant to invite CIOs to the executive table, insisting that IT is a cost center, not the innovation incubator it could be.

Supply Chain 15

Supply Chain CIO Budgeting Project 15

Harvard Business Review

DECEMBER 17, 2015

Education crowdfunder DonorsChoose.org, which finances classroom-based projects, is a good model of success. He was promoted to COO within two years. Good Shepherd’s CFO, Greghan Fischer, for example, saw strong potential in Yan Li, a quietly competent member of her finance team.

Development 8

Development Mentor COO CFO 8

Harvard Business Review

SEPTEMBER 23, 2014

When I do get a name, it often differs depending on who I asked—a marketing executive points to one person, while finance identifies someone else. The CAO should be under an executive that naturally spans all of the business units that have analytical needs, such as the Chief Strategy Officer, the CFO, and the COO. That isn’t good.

Company 8

Company COO Information Technology CFO 8

Harvard Business Review

SEPTEMBER 23, 2014

” When I do get a name, it often differs depending on who I asked—a marketing executive points to one person, while finance identifies someone else. The CAO should be under an executive that naturally spans all of the business units that have analytical needs, such as the Chief Strategy Officer, the CFO, and the COO.

Company 8

Company COO CFO Analysis 8

Harvard Business Review

NOVEMBER 20, 2015

Building a new product or service in itself is not adequate, even if it’s a brilliant innovation. As AngelList COO Kevin Laws points out , “The business model exists to serve the mission, not the other way around.” First, what specific problem are you solving?

Entrepreneur 8

Entrepreneur Core Competence COO Metrics 8

Harvard Business Review

MARCH 21, 2011

I was so confident in her idea that I convinced my former university professor husband to act as COO for the start-up, and we invested not only encouragement, but cash. But whatever the investment, and whether I'm investing personally or professionally for the Disruptive Innovation Fund, my basic parameters are now clear.

Due Diligence 14

Due Diligence Magazine SWOT Christensen 14

Harvard Business Review

SEPTEMBER 17, 2013

A 2012 industry survey asked top hospital leaders (CEOs, COOs, and others) what was necessary to improve the patient experience. Two, leadership rounds are an important means of exposing non-medical leaders in finance, operations, and other areas of the hospitals to the front lines of patient care. Leading Health Care Innovation.

Health Care 9

Health Care COO Operations Storytelling 9

Harvard Business Review

JANUARY 30, 2015

” Su had a client who was strong, passionate, and innovative. Their VP of Finance kept warning them not to spend in a few key ways. “He cautioned us about our growth, but we never really listened,” says Cameron, who was the COO at the time. To make matters worse, he was totally unaware of it. The problem?

How To 8

How To Case Study Charan Information 8

Harvard Business Review

AUGUST 5, 2014

The CMO also worked with the finance office and product managers to link pricing and benchmark data into the RFP process, which improved quality and response times. Companies across the spectrum are grappling with change as new technologies, innovations, and customer behaviors disrupt old business models.

P&L 10

P&L Banking Marketing Call Center 10