N2Growth Blog

MARCH 23, 2010

This is because most CRM platforms measure customer interactions solely upon product purchase history and preferences. As should be obvious, this set of metrics is biased not only to product centric data, but also toward historical data, and does not take into account experience or forward looking trends & preferences.

Blog 304

Blog CRM Management Brand 304

N2Growth Blog

DECEMBER 7, 2010

Share and Enjoy: View Comments [link] Stuart Oliver: Entrepreneur, Interim CIO, Technology COO, Strategist, » Blog Archive » To blog or not to blog [.] Mike Myatt from N2Growth has this interesting blog entitled “To blog or not to blog“ [.] link] Swiecki’s Blog » Tech-blog Carnival Edition 2 [.]

Blog 345

Blog Content Media Brand 345

Harvard Business Review

MAY 16, 2017

Meghna has been COO of a small market research company since she earned her MBA several years ago. She’s done just about everything a COO can to grow a company and is now eager to apply that expertise to startups in a different industry — wind power or alternative transportation, such as bike sharing. Expand from U.S.

COO 13

COO Chief Operating Officer Transportation Real Estate 13

Harvard Business Review

DECEMBER 17, 2015

This comes at a significant financial and productivity cost to all organizations, as demonstrated by research in corporate settings : Onboarding an external hire can cost up to twice the departing executive’s salary, and the time it takes for an external hire to become productive is twice as long as for someone hired from within.

Development 8

Development Mentor COO CFO 8

Harvard Business Review

APRIL 23, 2012

CEO/COO teams or "Office of the President" arrangements can offer great strengths, but may also introduce some sizeable risks, as Stephen A. Instead, seeing the potential in the product and commitment of employees, we came up with financing to buy out the investor and keep the company operating. Miles and Michael D.

Team 15

Team Leadership COO Software 15

Harvard Business Review

OCTOBER 11, 2013

That fits Jack Dorsey, who became Twitter’s first CEO after playing the role of lead engineer as the product was being developed within co-founder Evan Williams’ previous company Odeo. Sure enough, the company’s growth soon warranted yet another shift, and the board put COO Dick Costolo in the CEO role. Sound like anyone you know?

Succession 8

Succession Leadership CEO COO 8

Harvard Business Review

NOVEMBER 20, 2015

Building a new product or service in itself is not adequate, even if it’s a brilliant innovation. Second, who will be willing to pay a premium for your product or service? Is the thing that differentiates your product critical to the customer? First, what specific problem are you solving?

Entrepreneur 8

Entrepreneur Core Competence COO Metrics 8

Harvard Business Review

SEPTEMBER 23, 2014

When I do get a name, it often differs depending on who I asked—a marketing executive points to one person, while finance identifies someone else. The CAO should be under an executive that naturally spans all of the business units that have analytical needs, such as the Chief Strategy Officer, the CFO, and the COO. That isn’t good.

Company 8

Company COO Information Technology CFO 8

Harvard Business Review

JUNE 6, 2018

In more practical terms, the CEO of business operations managed operational integration discussions, which allowed the COO to focus on delivering excellent service for our client partners. A deal team is made up of professionals covering all aspects of the integration, including experts from business operations, legal, tech, and finance.

Operations 9

Operations Brand Ryan COO 9

Harvard Business Review

SEPTEMBER 23, 2014

” When I do get a name, it often differs depending on who I asked—a marketing executive points to one person, while finance identifies someone else. The CAO should be under an executive that naturally spans all of the business units that have analytical needs, such as the Chief Strategy Officer, the CFO, and the COO.

Company 8

Company COO CFO Analysis 8

Harvard Business Review

SEPTEMBER 13, 2012

An impatient marketing or finance manager would, on the sly, secure some extra budget money and hire a contractor to build a little database that tracked mailing addresses or top-line financials. Lines of business are now getting their own official technology budgets for non-standard software products.

Supply Chain 15

Supply Chain CIO Budgeting Project 15

Harvard Business Review

NOVEMBER 9, 2017

That’s why, after years of operating without support staff (it’s been just me and my COO), I’ve recently hired a 24-year-old, Morgan, and given him the title of Director of Execution and Evolution. And I’m teaching him what it takes to build and run a business — from finances to operations to projections.

CEO 8

CEO COO Learning-by-Doing Trends 8

Harvard Business Review

MAY 14, 2015

California has such a program , financed through the state’s disability insurance program. Businesses report that the law had minimal impact on operations and either a positive effect or no noticeable effect on productivity and profits. Small businesses were even less likely than larger companies to report any problems. .

Policies 8

Policies COO PR Bottom-up 8

Harvard Business Review

AUGUST 5, 2014

That shift has created an increasingly commoditized product and service environment. Digital has removed barriers across sectors, even in old-line businesses known for “sticky” products, such as telecom and insurance. That’s a major missed opportunity according to Ian Ewart, Head of Products, Services & Marketing at Coutts. “I

P&L 11

P&L Banking Marketing Call Center 11

Harvard Business Review

OCTOBER 31, 2011

Stan had led a successful expansion into Canada in the 1990s when he was the COO, and Coe's had over 100 stores there now. Too many customers had skipped their payments and walked away with the products, and the store manager hadn't been able to handle the massive amount of collections. In the height of the recession, U.S.

Case Study 10

Case Study Marketing Real Estate Retail 10