Lead Change Blog

APRIL 5, 2018

Edwards Deming, warned us of this pitfall. These exert pressure up and down the system to make the numbers look good, instead of continuously improving the work processes and systems to achieve true quality. Years ago, the guru of Quality Management, W. Appreciate the long-term consequences you most likely avoided.

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Short-term Long-term Incentives Metrics 180

Mike Cardus

FEBRUARY 15, 2012

Deming to the Editor of Time Magazine 1981; Dear Sir, Your article about Japan in TIME for 30 March 1981 is excellent, but the paragraph concerning my work is ridiculous and can do a lot of harm to American industry at the very time when they need guidance. Dr. Deming did not just give a lecture in 1950. Emphasis added). My Thoughts.

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Quality Deming Productivity Products 116

Deming Institute

JANUARY 15, 2018

This webcast shows Bob Browne ’s presentation, Profound Knowledge of the Real Thing, at the 2012 Annual Deming Conference. Among other things, this presentation is a good option for those seeking an example that provides historical business results of an organization practicing Deming management methods.

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Deming Company Management Conference 53

Deming Institute

AUGUST 19, 2019

An understanding of Deming’s System of Profound Knowledge provides new lenses * to view the world. We plan to use this blog to explore examples of management action today (using the lens of Deming’s ideas to view those actions) in order to help illustrate how Deming’s ideas can be put into practice.

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Deming Long-term Short-term Bureaucracy 53

Deming Institute

SEPTEMBER 15, 2016

2011 ASA Deming Lecture by Roger Hoerl, GE Global Research: The World Is Calling; Should We Answer? Roger starts by discussing some areas of Deming’s work that are not getting the focus they deserve. I also want to talk about Deming’s emphasis on the big picture, the big problems.

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Rogers Deming Six Sigma Engineering 28

Management Excellence

FEBRUARY 22, 2015

Art of Managing Crisis Leadership Leadership Management Innovation Performance Project Management Strategy Deming managing change The Business System' This feed has moved to: [link] Update your reader now with this changed subscription address to get your latest updates from us.

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Deming Management Crisis Project 40

Deming Institute

JUNE 30, 2020

In one of his conversations found on YouTube and posted on January 11, 2010 (the year following his death), Dr. Ackoff provides the following insight about leaders doing the “right and wrong” things in the systems they lead: Peter Drucker said “There’s a difference between doing things right and doing the right thing.”

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Covey Deming Six Sigma Efficiency 69

Mike Cardus

SEPTEMBER 5, 2013

In the computer arena, there are amazing cases is which employees never learn the new system sufficiently to take advantage of its potential because they feel they have to remain productive – so they spend insufficient time on the new learning. Edwards Deming. Edgar Schein. Fear invites wrong figures. Bearers of bad news fare badly.

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Resistance Schein Team Building Deming 128

Deming Institute

MAY 9, 2016

Here is a long document looking at Deming’s ideas, written by Raphael Vitalo – Deming Revisited: The Real Quality Model for Commerce. The document explores Dr. Deming’s ideas in depth and provides the authors viewpoint. Deming’s definition of leadership—i.e.,

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Deming Document System Quality 28

Curious Cat

MARCH 10, 2015

This post in an excerpt from The Quality Leadership Workbook for Police by Chief David Couper and Captain Sabine Lobitz ( buy via Amazon ). The New Quality Leadership Workbook for Police. Step 1: Educate and inform everyone in the organization about the vision, the goals, and Quality Leadership. Step 3: Teach Quality Leadership.

Case Study 40

Case Study System Decentralization Management 40

Deming Institute

AUGUST 19, 2019

An understanding of Deming’s System of Profound Knowledge provides new lenses * to view the world. We plan to use this blog to explore examples of management action today (using the lens of Deming’s ideas to view those actions) in order to help illustrate how Deming’s ideas can be put into practice.

Deming 28

Deming Long-term Short-term Bureaucracy 28

Deming Institute

JANUARY 5, 2017

While my work is usually associated with the term “Lean” and the lessons from the Toyota Production System, some of my earliest learning and inspiration for improvement came from the work of W. Edwards Deming. I do remember my statistics professor saying something in class, in early 1994, right after Dr. Deming passed away.

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Deming TQM Kaizen Crisis 46

Deming Institute

SEPTEMBER 21, 2015

Edwards Deming, Point 1 or the 14 points for management , page 23 of Out of the Crisis. Edwards Deming, Out of the Crisis, page 25. They were meant to be specific items related to Deming’s management system to help people understand specific practices present in his management system.

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Deming Long-term Crisis System 28

Deming Institute

MARCH 16, 2017

Kevin Murphy’s presentation at the 14th In2:InThinking Annual Forum Weekend Conference: Application and Lessons of Deming’s Perspective on Leadership: Kevin is the President at Triumph Accessory Services. After graduating from the Deming Scholars program at Fordham University he worked for GE Aircraft Engines.

Deming 28

Deming Short-term Engineering Incentives 28

Deming Institute

MAY 5, 2016

In this post I discuss another wonderful paper by Dr. Deming. Edwards Deming Institute makes this paper, and many more, available on our website. Edwards Deming, 1954: For all four groups of people [management, statistical administration, research, front-line workers], the statistical method is more than an array of techniques.

Deming 28

Deming Management Quality System 28

Mike Cardus

NOVEMBER 8, 2010

ABOUT Contact Us Create-Learning.com Get Connected Facebook LinkedIn RSS Feed Log in Join and Receive 9 Team-Building & Leadership Activities:That work and allow people to learn from the experience. Ackoff Improvement comes from the knowledge of understanding; What you will do if the system is destroyed. All rights reserved.

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Deming Team Building Constraint Video 98

Deming Institute

JANUARY 19, 2017

To me this is a great example of extending Deming’s ideas with a great deal of useful content on how to effectively become more customer focused. Edwards Deming’s discussion on truly understanding the needs of customers and also Russell Ackoff’s ideas on seeking solutions by looking at the larger containing system.

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Deming Christensen System Innovation 28

Deming Institute

FEBRUARY 15, 2016

Guest post by Luciana Paulise, see part 1 of these thoughts: Applying Deming Principles at Small and Medium-sized Enterprises. 14 Deming principles. Leadership. 2) Implement a leadership model that balances your four type of competences of the leadership team (spiritual, intellectual, emotional and physical).

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Deming SWOT Root Cause Analysis TRIZ 28

The Empowered Buisness

MARCH 4, 2014

Systems thinking (ie., Edwards Deming, management expert, the “principle of anticipation and innovation — driven by the producer, not the customer — is the ultimate competitive advantage.”. These leaders are innovators. Leadership Performance' Patterns recognition (ie., Differences–Oriented.

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Strategic Planning Content Covey Industry 131

The Practical Leader

MAY 30, 2012

Edwards Deming called “profound knowledge” of how processes and systems currently work in their organization. “ It’s all about leadership and culture. This all starts with the fundamental premise that “form follows function.”

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Restructuring Middle Management Deming Human Capital 61

Deming Institute

FEBRUARY 11, 2016

SMED your SME journey applying Deming principles – guest post by Luciana Paulise. Edwards Deming Institute [The Institute makes 5 travel grants available each year to study the Deming Collection at the Library of Congress. I was also invited to attend to the Deming Institute Annual Fall conference in Los Angeles.

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Deming Library Entrepreneur Conference 28

Harvard Business Review

JUNE 7, 2012

In my last post , I argued that you should start process innovation by asking front-line workers how to improve their jobs. It's not easy, to be sure, but some companies have managed to spur their employees to innovation by observing a few principles. Consider Wiremold , a manufacturer of cable management systems.

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Attrition CFO Deming Outsourcing 15

Harvard Business Review

JUNE 7, 2012

In my last post , I argued that you should start process innovation by asking front-line workers how to improve their jobs. It's not easy, to be sure, but some companies have managed to spur their employees to innovation by observing a few principles. Consider Wiremold , a manufacturer of cable management systems.

Attrition 12

Attrition CFO Deming Outsourcing 12

Harvard Business Review

MARCH 23, 2011

In 2009, Grainger's senior management team decided to reflect on their history with improvement initiatives before deploying a Lean-based continuous improvement system. Also, to signal what TQM guru Deming called "constancy of purpose," choose a name that will always resonate, e.g., something tied to customers and service.

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Six Sigma TQM Kaizen Balanced Scorecard 14

Ask Atma

JANUARY 2, 2011

reward processes and systems, A Value Based Management System has three principal objectives: Creating Value – How the company can increase or generate maximum future value; more or less equal to strategy. Managing for Value – Governance, change management, organizational culture, communication, leadership.

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Management CRM Objective Human Resources 40