Harvard Business Review

MARCH 21, 2016

” It might be hard for people in HR to hear, but only 20% of those who responded said that their HR function was enabling them to transform, ranking them even lower than finance — an area not exactly known for its agility. The most disrupted industries typically suffer from a perfect storm of two forces. Commitment.

Industry 8

Industry B2C Agility Bureaucracy 8

Harvard Business Review

MAY 20, 2016

The company provides pricing data to telecoms, and Russo wondered what it would take to position her company as the quality leader in that space. So she reached out to Stephanie Fetchen, head of operations, who plotted monthly errors on a control chart. That required measurement.

Quality 9

Quality Resistance Learning-by-Doing Finance 9

Harvard Business Review

MAY 28, 2015

Social life and the operation of organizations increasingly leave more or less permanent data traces, like the contrails left by jets. Experiments are nearly costless in this environment, in which informed consent is evidently optional. The data provide a fascinating look into a corrupt organization in action.

Management 8

Management Retail Construction Ethics 8

Harvard Business Review

NOVEMBER 30, 2010

As Tom Davenport, Larry Prusak, and I talk to people about our current research, we hear broad support for its central thesis: that good judgment is not only something required of individuals in leadership positions; it is something that must be embedded in organizations as a whole.

Guidelines 14

Guidelines Education Telecommunications Emotional Intelligence 14

Harvard Business Review

JULY 15, 2013

While the CIO needs to understand the business to add value, equally true is that senior leadership and the board of directors don''t understand how to incorporate technology in their strategy, and some don''t even see the need to do so. They also worked with the CIO to help them to understand the business.

CIO 8

CIO Crisis Competitive Advantage Webinar 8

Harvard Business Review

SEPTEMBER 28, 2012

With the company's retail insights into the browsing, shopping, and purchasing behaviors of its customers, its views into entrepreneurial investment through its Web Services offering, and its Kindle and Fire media consumption devices, Amazon is extraordinarily well-positioned to strategically invest in explicit companies or particular sectors.

Hedge 15

Hedge Core Competence CFO ROI 15

Harvard Business Review

SEPTEMBER 12, 2014

Who at your company will be put in charge of turning buildings operations from a cost center to a revenue center? And many companies also face additional energy-related costs from their commercial vehicles, of which there are over 12 million in operation in the U.S. Operational Improvements. Take lighting, for example.

Energy 8

Energy Resources Information Technology Cost Center 8

Harvard Business Review

APRIL 13, 2017

From self-driving cars to drones to automated business operations, this technology has the potential to enhance productivity, direct human talent on critical issues, accelerate innovation, and lower operating costs. In addition, there are unique and new cyber risks associated with cognitive and AI technology.

Technology 8

Technology System Learning-by-Doing Video 8

Harvard Business Review

SEPTEMBER 12, 2014

Who at your company will be put in charge of turning buildings operations from a cost center to a revenue center? And many companies also face additional energy-related costs from their commercial vehicles, of which there are over 12 million in operation in the U.S. Operational Improvements. Take lighting, for example.

Energy 8

Energy Resources Cost Center Budgeting 8

Harvard Business Review

MAY 4, 2017

It has benefited the tech industry enormously, and other sectors, including health care, science, and finance, have also used it to fill gaps in their workforces. Companies say they struggle to find qualified workers for specialized positions, suggesting there is a shortage of necessary skills. But in April, just after U.S.

Outsourcing 8

Outsourcing Engineering Skills Information Technology 8