Strategy Driven

NOVEMBER 4, 2010

About the Author Marshall Fisher, co-author of The New Science of Retailing , is the UPS Professor of Operations and Information Management at the University of Pennsylvania’s Wharton School of Business and co-director of the Fishman-Davidson Center for Service and Operations Management. Juliano Howard T. Dickens Jr.

Supply Chain 58

Supply Chain Retail Bottom-up Newsletter 58

Harvard Business Review

FEBRUARY 11, 2015

In such cultures, employees often have tacit, if not explicit, approval to deploy the most expedient information management solution to the exclusion of more secure but less convenient alternatives. This can result in disjointed security solutions that are difficult to manage, thereby increasing risk.

Policies 8

Policies Risk Management Conflict of Interest Resistance 8

Harvard Business Review

JULY 23, 2013

It''s time for CIOs to move beyond their roles as chief technology officers, and embrace the name with all of its implications: Chief Information Officer. Because no one is managing the store. The explosive growth of information is accelerating. Regulatory requirements for information governance exist for every enterprise.

CIO 8

CIO CFO Zero Based Budgeting Chief Technology Officer 8

Harvard Business Review

OCTOBER 17, 2017

The cognitive and emotional demands on managers have rarely been more complicated or intense. Protecting their mental health has become a self-preservation priority for managers. Growing numbers of managers worldwide know they need help. The answers will be found as much in policy as in law. Denys Argyriou/unsplash.

Stress 8

Stress Self-aware Software Emotional Intelligence 8

Harvard Business Review

SEPTEMBER 1, 2016

We varied whether one of the team members went along with the policy or refused to take part because of the unethical actions of the company, and we also varied whether the person who spoke up was the team leader or a team member.

Morale 8

Morale Participative Follow-up Document 8

Harvard Business Review

FEBRUARY 22, 2016

These and many other feats of information management will soon be routine in the United States. Many providers and policy-makers tend to see these issues as technical failings of the electronic records that have been recently been adopted with federal support. Indeed, in some places they are already happening.

Health Care 8

Health Care Travel Software System 8

Harvard Business Review

AUGUST 5, 2013

Over the next two years, this change in how sales people interact with customers will redefine what the product content will be, how the sales staff will use a new CRM platform to record visits online, and how new insights will be derived from these interactions across sales, marketing, and brand management — ultimately driving decisions.

Organization 8

Organization CIO Compliance CRM 8

Harvard Business Review

MARCH 27, 2013

It finally seems that the uproar over Marissa Meyer's diktat banning flexible work policies at Yahoo is dying down. While there are many cultural issues that allow Automattic to manage and thrive with this distributed model, it is fundamentally challenging the key assumption regarding physical presence of employment.

Business Model 8

Business Model Meyer Airlines Call Center 8

Harvard Business Review

MAY 4, 2017

Titled “Buy American and Hire American,” it directs federal agencies to review whether existing policies adequately prioritize American products and protect American workers. The order is the latest development in a long-running debate over how companies use the H-1B program and how it affects American workers.

Outsourcing 8

Outsourcing Engineering Skills Information Technology 8