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What HR Has Learned From Marketing

The Horizons Tracker

In the first phase, they highlight how companies were focused on process improvement via approaches such as Six Sigma and Total Quality Management. This period was also marked by the tremendous growth in the amount of data available about customers, which represented a golden age of market research.

Marketing 118
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Impressive Skills to Put on a Resume

HR Digest

Innovation . Technological savviness. Six Sigma techniques. B2B Marketing. Adaptability. Attention to detail . Negotiation . Proposal writing . Task delegation . People management . Dealing with stress. Porter’s Five Forces. Data analysis. Web analytics. A/B Testing. Best Resume Tips.

Skills 111
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Why Your Customers Hate You and How to Fix It

Skip Prichard

More importantly, he offers concrete examples of how any organization—large or small, and regardless of industry—can innovate in ways that delight customers and attract top-level talent. What do leaders often get wrong when they think of innovation ? Many of them have little understanding of what innovation actually means.

How To 76
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6 Silent Productivity and Profitability Pitfalls, part 1 of 7

Strategy Driven

The last decade ushered in an economic meltdown and technological breakthroughs that have forever changed the business world as we knew it. Historic innovation often comes during times of historic difficulty, as these breakdowns create the demand for something new to emerge. Suppressing Innovation. Not Listening.

Ohno 50
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Please, Can We All Just Stop "Innovating"?

Harvard Business Review

There's something about the culture of business that tends toward excess — in financial markets, to be sure, but also in the "market" for new ideas and management techniques. That piece of language, that aspiration, is innovation. But that doesn't mean the companies are actually doing any innovating.

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How Big Companies Beat Local Competition in Emerging Markets

Harvard Business Review

You might think that emerging country companies are more ready to address the needs of and win customers in other emerging markets. is expanding rapidly via acquisitions of Issue Group and Cosmetica Nacional in Latin America, while China's Huawei has a large direct presence in India's telecom market.

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Bringing Outside Innovations into Health Care

Harvard Business Review

Spurred by government reforms and market expectations, healthcare leaders are being forced to reinvent their organizations. The “Innovation CafĂ©” itself is the result of an innovisit to a Whirlpool Corporation facility that included an Innovation Training Center. .