LDRLB

APRIL 23, 2012

Others experience the inherent tension but let short-term goals and fire-fighting consume their lives – at the expense of preparing for and positioning themselves for the future. This one little question lies at the intersection of two big fields – leadership and innovation. The other domain is leadership.

Innovation 113

Innovation Kaplan Short-term Long-term 113

Skip Prichard

NOVEMBER 16, 2021

His stories are rich with positive lessons, love and childhood experiences that parents enjoy sharing with their children. The post How to Build and Repair Your Reputation first appeared on Skip Prichard | Leadership Insights. But I see many examples were someone hasn’t done anything wrong, but they’re in the middle of a fire storm.

Reputation 122

Reputation Brand How To Media 122

Harvard Business Review

FEBRUARY 1, 2013

As I described in my last post , your prospective customers and buyers increasingly learn about you from their peers — including your current customers — while tending more and more to ignore traditional sales and marketing communications from corporate. This is an area of tremendous creativity.

Social Capital 9

Social Capital Review Software Marketing 9

Harvard Business Review

OCTOBER 24, 2011

The global financial crisis that continues to send shock waves across the world unfortunately represents the ugly face of capitalism today. ITC decided to measure its own performance in terms of its contribution to creating economic, environmental, and social capital through innovations that would be embedded in its business strategy.

Long-term 12

Long-term Business Model Innovation Human Capital 12

Harvard Business Review

OCTOBER 7, 2011

Employees provide human capital, customers provide revenue and social capital, governments provide critical infrastructure (not just "pipes and schools" but most fundamentally the rule of law) and legitimacy, and shareholders provide financial capital. Consider first the moral argument.

CEO 10

CEO Short-term Long-term Objective 10

Harvard Business Review

DECEMBER 13, 2017

Performing market assessments. If a PM is in love with a feature because it addresses their own pain points — PMs are often super users of the products for which they are responsible — they may cause a user to say they love it too, just to please the PM (“False positive feature validation”).

Productivity 8

Productivity Products Core Competence Management 8

Harvard Business Review

NOVEMBER 6, 2014

As it turns out, the vast majority of comments have been extremely positive, the kind of praise that would make one’s mother blush. Physicians suddenly understand that every patient visit is a high stakes interaction, after which patients might write positive or negative comments. Health Innovation Leadership'

Health Care 10

Health Care Examples Mayo Management 10

Harvard Business Review

NOVEMBER 6, 2014

As it turns out, the vast majority of comments have been extremely positive, the kind of praise that would make one’s mother blush. Physicians suddenly understand that every patient visit is a high stakes interaction, after which patients might write positive or negative comments. Health Innovation Leadership'

Health Care 10

Health Care Examples Mayo Management 10

Harvard Business Review

SEPTEMBER 10, 2012

That's because customers are your most credible and persuasive marketing and sales resources — much more knowledgeable about buyers' needs, and much less expensive than the resources you're probably currently using to grow your business. They're helping customers build social capital. They're improving customers' lives.

Goal 8

Goal Webinar Social Capital Bottom-up 8

Harvard Business Review

JULY 24, 2014

David Packard, co-founder of Hewlett-Packard, once observed that “Marketing is too important to be left to the marketing people.” And brand stewardship can no longer be under the exclusive purview of marketing departments and brand managers. Smart companies form brand councils to meet this leadership imperative.

Brand 8

Brand Strategy Advertising Brand Management 8

Harvard Business Review

DECEMBER 8, 2016

The smaller ones could keep their own names, leadership teams, practices, and policies for the first five years. The lack of control meant that the leadership team had little say in how the Contect brand was being managed at a local level. Rogier has too, which is why, frankly, his position on this stuns me.”

Case Study 8

Case Study Decentralization CFO Construction 8