Harvard Business Review

AUGUST 9, 2012

Many people in traditional marketing roles and organizations may not realize they're operating within a dead paradigm. Buyers are checking out product and service information in their own way , often through the Internet, and often from sources outside the firm such as word-of-mouth or customer reviews. Help them build social capital.

Marketing 22

Marketing Social Capital Media Influence 22

Harvard Business Review

APRIL 1, 2014

To me this means that he has, in essence, made the calculation that the use of social networks will replace the “badges” that my generation valued to determine reputation. He has opted for the social network over the fraternity as the basis for future advancement, and I hardly think he will be the last to do so.

Social Capital 8

Social Capital Credit Rating Reputation Efficiency 8

Harvard Business Review

JANUARY 19, 2018

Make no mistake: John Lewis and Waitrose are bold and aggressive players in their respective marketplaces, known for high-touch service and booming internet operations. Just as noteworthy, John Lewis operates as a full-fledged democracy that distributes power up and down the ranks. Our focus is on social capital.”

Definition 8

Definition Company Succession Airlines 8

Harvard Business Review

NOVEMBER 17, 2016

Turn the omission into an opportunity to evaluate what you have to offer the group, determine whether the meeting aligns with you and your team’s best interests, and conduct a productive conversation. “Dear Annika, do you have 15 minutes to chat about the Operations Update? You and Your Team Series. Office Politics.

How To 8

How To Social Capital Maturity Operations 8

Harvard Business Review

JANUARY 27, 2014

In our opinion, which of the two is the more successful depends on the context in which the business operates. You would consider first whether you could offer a distinct product to each individual customer that perfectly matches his or her unique preferences. As this phenomenon repeats itself, the diversified firm is born.

Social Capital 8

Social Capital Chemicals Industry Cost 8

Harvard Business Review

DECEMBER 10, 2015

I’ve paid attention to how the best of them operate — how they nurture creativity all around them — and I’ve noticed three things: They build core enthusiast communities inside and outside of their organizations. .” Some eventually cross over to become full-time employees. Further Reading.

Creativity 8

Creativity Storytelling Social Capital Open-book 8

Harvard Business Review

SEPTEMBER 15, 2016

Members of this health care company who experienced relational energy with their leaders were more engaged at work, which then led to higher productivity. In one case, two operational leaders at Kelly Services, a workforce solutions firm, created a Business Resource Group to promote leadership development and increase employee engagement.

Energy 8

Energy Health Care Leadership Pipeline Quality 8

Harvard Business Review

AUGUST 12, 2013

Apple is now looking for someone to head up its retail operations, but some candidates have expressed wariness, saying that the company''s top brass lack clear plans for the stores. Those local communities, of course, contain legions of passionate Apple customers who are doing amazing things with Apple products.

Retail 8

Retail Video Audience Social Capital 8

Harvard Business Review

SEPTEMBER 23, 2015

So we propose a three-step solution to properly value the office tending work that lubricates its operations: identify it; understand its impact; and find ways to assign it value. They’re invisible if done well, as with pre-planning for a productive offsite. Social capital also counts. Identify the tending work.

Bottom-up 8

Bottom-up Attrition Absenteeism Social Capital 8

Harvard Business Review

JULY 24, 2014

Brand-building is a function that business leaders, owners, and general managers – the people responsible for the culture, core operations, and customer experiences of an organization – must drive. Ultimately, though, the best brand councils operate with the goal of making themselves unnecessary.

Brand 8

Brand Strategy Advertising Brand Management 8

Harvard Business Review

SEPTEMBER 2, 2011

Hakim argues that while we have no problem exploiting our other advantages — money (economic capital), intelligence and education (human capital), and contacts (social capital), women especially still shirk from using erotic capital. Why should that be?

Human Capital 15

Human Capital Social Capital Education Career 15

Harvard Business Review

NOVEMBER 4, 2016

And Americans convinced everything is now made in China might be interested to know that products made in China accounted for only 2.7% At the same time, we will localize production in big end-use markets like Saudi Arabia. Both in terms of operations and organization, this is certainly responsive to a more protectionist environment.

Globalization 8

Globalization Education Policies Survey 8