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Building Trust Through Behavioral Integrity

Great Leadership By Dan

Tony Simons’ powerful article, “ The High Cost of Lost Trust ,” appeared in the Harvard Business Review in 2002. In that piece, he described his team’s efforts to examine a specific hypothesis (“Employee commitment drives customer service”) in the US operations of a major hotel chain.

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How Talent Honeypots Attract Tech Firms

The Horizons Tracker

Employment across the software sector grew from 16,600 in 2002 to 21,000 in 2006, with most of that growth coming not from the expansion of existing firms, but rather new firms emerging. A growing sector. ” As such, they believe their are advantages to locating close to rivals, as jobs appear to go where the workers already are.

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What the Mission to Mars Shows About India’s Innovators

Harvard Business Review

ISRO’s success is best characterized as frugal engineering. Indian engineers cost less, for sure. Companies based in developed economies can learn much from the Mars mission about competing and operating in emerging markets: Create an audacious, inspiring goal. This is a serious mistake. Mangalyaan is not an isolated example.

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Developing Global Leaders Is America's Competitive Advantage

Harvard Business Review

As global companies focus their strategies on developed and emerging markets, they require substantial cadres of leaders capable of operating effectively anywhere in the world. economy, expands America's global trade, and attracts foreign companies to base operations in the U.S. to take advantage of America's talented leaders.

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We Can’t Always Control What Makes Us Successful

Harvard Business Review

The 2002 movie Minority Report told the story of a future in which law enforcement could tell who would commit crimes in the future. It’s now done by economists, data engineers, IT operatives, and anyone who has access to the data. The police then arrested those people before they could commit the crimes.

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Community Financing Breathes Life into a New U.S. Manufacturing Firm

Harvard Business Review

Trouble is, two recessions in 10 years have cut the capital fuel supply to the tech-company-creation engine. Testing in these cases was not previously possible due to the cost of an on-site operator.

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Why Nordstrom’s Digital Strategy Works (and Yours Probably Doesn’t)

Harvard Business Review

But the truth is that, for the most part, they redefine minimum requirements for operating in a given industry — not advantages. These investments included Nordstrom.com and a perpetual inventory system that allowed Nordstrom to offer a consistent multi-channel experience by 2002. That doesn’t mean you can ignore them.