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Expedia Layoffs To Affect 9% Of Workforce In a Bid To Refocus Resources

HR Digest

With a goal to drive efficiency forward this year, Expedia layoffs are moving ahead with a target of 9 percent job cuts in the upcoming weeks. We will continue to focus on acquiring and retaining the right customers, driving share growth in our B2C and B2B businesses, and providing the best product and partner experience in the industry.

Resources 105
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B2B Customers Demand Personal Service From Online Chat

The Horizons Tracker

It’s tempting to focus exclusively of such channels for B2C usage, but new research from the University of Eastern Finland reminds us not only that B2B customers are using them more frequently, but their requirements are very different to their B2C peers.

B2B 92
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First Look: Leadership Books for February 2020

Leading Blog

In B2B and B2C? The Innovation Ultimatum : Six strategic technologies that will reshape every business in the 2020s by Steve Brown. Most businesses identify six key digital technologies?artificial These new disruptive technologies present significant opportunity for businesses in every industry.

Books 328
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The Advantages Of Outsourced IT Support For Small Businesses

Strategy Driven

From producing goods to storing customer details, almost every aspect of your business involves technology. Whether you’re a B2C start-up, a growing B2B business or a medium-sized firm that’s ready to expand, you can access the custom services you need when you outsource your IT support requirements.

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2020 Top CHRO List – The People Leaders To Watch

N2Growth Blog

While Chief Digital/Technology Officers or Chief Marketing Officers are often tagged with the innovator label, it is the CHRO who is the real innovator in 2020. Remember, it’s the people and culture who enable technology and marketing success – not the other way around. ?. Selection Methodology.

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How Leaders Can Help Develop Customer Service Strategies

Tanveer Naseer

A customer focused business, whether B2C or B2B (we all have customers), is more profitable and has greater longevity. Set realistic goals From there set measurable, realistic goals that will help you track your strategy’s process. You should have a goal to mark each milestone in your strategy.

Strategy 248
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How Leaders Can Help Develop Customer Service Strategies

Tanveer Naseer

A customer focused business, whether B2C or B2B (we all have customers), is more profitable and has greater longevity. Set realistic goals From there set measurable, realistic goals that will help you track your strategy’s process. You should have a goal to mark each milestone in your strategy.

Strategy 248