Harvard Business Review

AUGUST 9, 2013

He has three signature traits that feed this ability: He''s "relentlessly focused on pleasing customers," "uncommonly patient," and "fascinated by novel business models." It needs a new business model that also allows it maintain its integrity. And, frankly, that model could cool relatively soon. So does it work?

Report 8

Report Film Loyalty Business Model 8

Harvard Business Review

SEPTEMBER 19, 2013

Until relatively recently, governments provided for the public good, while the private sector largely stuck with Milton Friedman’s admonition that the social responsibility of business was to increase its profits. Thinking beyond the bottom line was considered unfocused or, even worse, a disservice to shareholders.

Pharmaceuticals 9

Pharmaceuticals Marketing Politics Bottom-up 9

Harvard Business Review

AUGUST 26, 2016

As a result, on-demand workers end up performing outsize amounts of what sociologists call “ emotional labor ,” or expressive work to make the customer experience a positive one so that users come back to the platform. This lack of clarity leads to poor morale and driver anxiety.

Long-term 8

Long-term Politics Business Model Tips 8

N2Growth Blog

JANUARY 13, 2011

The reality is that many businesses are quick to recognize great ideas, but they often have no plan for how to successfully integrate them into their business model. Every sound business initiative begins with a solid strategic plan. Failed initiatives are costly at several levels.

Blog 413

Blog Innovation Strategic Planning Brand 413

Harvard Business Review

OCTOBER 21, 2016

Drawing from our own research and our colleagues’ research in this area, we have created a sustainability business case for the 21 st century corporate executive. Hoping to alleviate their concerns, this article also provides concrete examples of how sustainability benefits the bottom line. Some 62.4%

Supply Chain 8

Supply Chain Price Loyalty Efficiency 8

Harvard Business Review

OCTOBER 11, 2013

Terranola’s stock began tanking that afternoon, precipitating a slide that took the Seattle-based company’s reputation, employee morale, and ability to raise capital along with it. Once the patent expires next year,” he told the crowd in the Waldorf Astoria ballroom, “this business model will crumble – just like an old, stale granola bar.”.

Case Study 8

Case Study CFO Hedge PR 8

Harvard Business Review

MAY 12, 2015

While either approach can be successful, the two are for him not economically (or, I think, morally) equivalent. But that just shrinks the pie as, in the rush to the bottom, profitability declines for the entire industry.

Strategy 8

Strategy Porter Blue Ocean Strategy Luehrman 8

Harvard Business Review

DECEMBER 27, 2011

I, whose entire job basically depends on the Internet — including editing HBR Singles like this and this , both sold through Amazon — developed a moral and intellectual aversion to purchasing goods from this Internet stalwart. I'd re-up my Prime membership, have everything shipped directly, and be done with it less than an hour.

Retail 15

Retail Long-term Open-book Price 15

Strategy Driven

OCTOBER 31, 2019

Bad company corrupts good morals. It’s why a terrorist can be talked into blowing themselves up for a cause. The business pages are filled with cautionary tales about this one piece of wisdom alone. Bottom line: It’s OK to have money. For example, be careful what kind of company you keep. Groupthink is a real thing.

Cooper 51

Cooper Groupthink Leadership Styles Servant Leader 51

N2Growth Blog

SEPTEMBER 24, 2010

When the marketplace began to see through the spin and the vapor, all the fun and games in the world couldn’t save a flawed business model…The fun was over and the culture ceased to exist. Of course, strategy without a good culture is like pushing a rock up hill. Have a great weekend Sir.

Blog 366

Blog Strategy Brand Bottom-up 366