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Leadership Lessons in Southwest Airline’s Fall From Grace

Modern Servant Leader

Company COO, Andrew Watterson, explained their scheduling software could not match available crews with planes quickly enough. If you screw up, own it. There is a time to take the costs and invest in core systems that may hurt bottom line results. Southwest knows they screwed up. Failing technology. Accept Responsibility.

Airlines 188
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Leadership Lessons in Southwest Airline’s Fall From Grace

Modern Servant Leader

Company COO, Andrew Watterson, explained their scheduling software could not match available crews with planes quickly enough. Accept Responsibility If you screw up, own it. There is a time to take the costs and invest in core systems that may hurt bottom line results. Southwest knows they screwed up. Failing technology.

Airlines 130
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Saving Face: How to Preserve Dignity and Build Trust

Skip Prichard

Maya Hu-Chan is a management consultant, executive coach, author, and speaker, and founder of Global Leadership Associates. There is an old saying I remember hearing when I was growing up in Taiwan: Spilled water is hard to regain. Linda is a manager at a software company. The COO walked in.

COO 112
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Revealing Leadership Insights From Thinkers50

Tanveer Naseer

State of the art management and leadership techniques are continually evolving. Technology has clearly paid a huge part in this, but the biggest driver of change in how organizations are run is the ceaseless quest for improvement; to manage more efficiently and effectively to better achieve business results.

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Genecians Journey Into Corporate Giving

Mills Scofield

By Jess Chipkin , Geneca, Manager of Public and Community Relations. Cause marketing, she said, was going in a new direction: Leveraging core competencies to make a positive difference in the community, on employees and the bottom line. I wanted to learn more so I connected with Lisa Kimmel, General Manager of the Toronto office.

Ryan 130
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43 Best Leadership Books to Skyrocket Your Career

Miles Anthony Smith

Even if you manage to find what appears to be solid leadership advice, does it actually help you advance your career and become a better leader? shares the secrets to how executives and managers can become the leaders their company needs. When: The Scientific Secrets of Perfect Timing Daniel H.

Career 97
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The Ghost Workers Powering The AI Economy

The Horizons Tracker

Nowhere is this exchange more evident than in the data annotation industry, where people from around the world help to prepare and tidy up the data used by the tech giants to train the algorithms upon which their fortunes increasingly rest. The hidden bedrock of AI. As such employees often have career opportunities within the company.

Power 74