Strategy Driven

NOVEMBER 6, 2013

As a leader and manager, it is quite likely at some point during your career that you will encounter employees with personal problems. New managers often carry a naive belief that the personal issues of employees are irrelevant to their performance on the job and something that can be ignored. But that would be in a perfect world.

Efficiency 50

Efficiency Short-term Long-term Stress 50

Harvard Business Review

AUGUST 19, 2015

Given consistent research indicating CEOs’ disappointment with Human Resources, the call for change on the cover of last month’s issue of HBR ( It’s Time to Blow Up HR and Build Something New. Self-assessments of performance are more accurate than peer assessments but less accurate than a manager’s assessment.

Human Resources 8

Human Resources Proposal Open-book Talent Management 8

HR Digest

JUNE 24, 2023

HR analytics, also known as people analytics or workforce analytics, is a data-driven approach that empowers Human Resources Management (HRM) by collecting, analyzing, and interpreting HR data. By applying prescriptive analytics, organizations can optimize HR processes, such as recruitment, training, and performance management.

Metrics 98

Metrics Trends Compliance Analysis 98

Harvard Business Review

SEPTEMBER 4, 2017

In research for our book, Time, Talent and Energy, my co-author Michael Mankins and I found that such investments do indeed pay off: The top-quartile companies in our study unlocked 40% more productive power in their workforce through better practices in time, talent and energy management. For knowledge workers, time is incredibly scarce.

Human Capital 14

Human Capital Kaizen Agility Energy 14

Harvard Business Review

AUGUST 15, 2016

” That’s when Callahan’s team took an unusual step: The team created and linked an employee feedback system to its customer feedback system, in order to flag interactions where customers and employees had different perceptions. You and Your Team Series. We didn’t want them only thinking about retention.”

Survey 8

Survey Retail System Automotive 8

Harvard Business Review

DECEMBER 6, 2010

Today, the guild mentality persists within companies, where functions such as marketing, sales, finance, IT, human resources and R&D all have their own area of special expertise. Cesare Mainardi is Managing Director of Booz & Company's North American business and is a member of the firm's Executive Committee.

Operations 13

Operations Competitive Advantage Supply Chain Retail 13

Harvard Business Review

AUGUST 19, 2015

You can coach others on writing better business memos even if you’re not Shakespeare, or lead an office running group even if you’re not Usain Bolt. Michael Leckie was a vice president of human resources for a prominent research company when he developed an interest in coaching.

Company 8

Company Brand Reputation Conference 8

Harvard Business Review

DECEMBER 8, 2016

I’d argue that companies already know how to improve employee experience: All they have to do is apply to their HR practices the principles of customer experience design that their marketing and operations teams probably already use.

Brand 8

Brand Benchmarking Performance Review Participative 8

Strategy Driven

SEPTEMBER 2, 2011

Getting the funds that you need from tight fisted management is an ongoing process. Sell management-clients on acquiring more returns on their investments, not just on making further investments. Reduce management’s risk in doing business with you. Acquire an upper-management mindset. Team the project.

Budgeting 50

Budgeting Planning Strategic Planning Competitive Advantage 50

Lead Change Blog

JUNE 23, 2016

Bill is frustrated with the work ethic and low levels of engagement within his management and employee ranks. The pressure he feels to meet the business objectives causes him to press on his team. Chris and Bill are at two ends of the same CEO-led management system. Challenging the CEO System is business heresy.

CEO 166

CEO Leadership Chief Executive Officer Human Resources 166

Harvard Business Review

FEBRUARY 24, 2016

Culture, and how to build and sustain one, is one of the toughest challenges for managers, especially in today’s fast-paced, highly competitive organizations. How do you manage the evolution of your company’s culture, and hold on to what makes you great, even as you change and grow? Performance enablement.

Technology 8

Technology Company Tools Information 8