Harvard Business Review

SEPTEMBER 14, 2016

The best ones are permeable membranes that transfer knowledge from the outside in: Steve Jobs recruited the Dean of Yale’s Business School to run Apple University, while Jeff Weiner recruited business coach and thought leader Fred Kofman to lead leadership development for LinkedIn. Ritz Carlton and Zappos follow a similar model.

CIO 8

CIO Chief Financial Officer White Paper Learning-by-Doing 8

Harvard Business Review

AUGUST 15, 2013

They resist getting their hands dirty alongside the CIO, even though many of them will readily get down into the mud of a balance sheet with the CFO or strategize the details of global brand issues with the CMO. Nor do they understand the CIO''s role or, typically, the technologies that the company deploys. Accountability.

CEO 8

CEO CIO Technology CFO 8

Harvard Business Review

JULY 17, 2017

Eastman Kodak is the textbook case for failing to prioritize an innovation agenda; business schools around the world study the ramifications of the company’s ill-fated decision to ignore the digital photography market until it was too late. The Future of Financial Services. Insight Center. Crossing the Digital Divide.

Industry 13

Industry Short-term Planning Long-term 13

Harvard Business Review

NOVEMBER 23, 2010

Have you ever met a sales executive or a CIO who said: "Sales is too important to be left to Sales" or "IT is too important to be left to IT"? Thats different in IT, accounting, or finance. Take over responsibility and leadership. Thats different in IT, accounting, or finance. Im sick about it. I doubt it. I doubt it.

CIO 15

CIO Guidelines Telecommunications Emotional Intelligence 15

Harvard Business Review

FEBRUARY 13, 2012

The CIO has to know what's going on in finance and marketing, for instance, and P&L experience is important even for support functions like human resources. So, for instance, if you want a top finance job it's not enough to be the best CFO in the U.S.; C-level jobs have become less circumscribed.

Execution 16

Execution P&L CFO Globalization 16

Harvard Business Review

JUNE 25, 2015

Sure, there are exceptions who are both visionary CEOs and innovators — Steve Jobs and Jeff Bezos, for example — but there are very few companies that can stomach that sort of leadership. The Chief Entrepreneur is an executive as powerful as the CEO, with clear leadership over radical innovation within the company.

Entrepreneur 8

Entrepreneur CTO Business Model CEO 8

Harvard Business Review

AUGUST 21, 2013

Instead of thinking about driving value from the perspective of IT, or HR, finance, sales, or operations, leadership teams will think about a problem they want to solve or a process they want to change, and then align the full breadth of services (IT, HR, operations) needed to accomplish it. IT Doesn''t Matter (to CEOs).

Competitive Advantage 8

Competitive Advantage Management Information Technology Airlines 8

Harvard Business Review

DECEMBER 20, 2018

In 2017, CIO magazine reported that around one-third of all customer relationship management (CRM) projects fail. CRMs today also serve a lot of masters, from executives in the C-suite, technology, marketing, finance, and, oh yeah, sales. Broadcast this message loud and clear from the CEO and sales leadership.

CRM 13

CRM Project Succession CIO 13

Harvard Business Review

FEBRUARY 8, 2018

This means that many emerging market risks get cut from the senior leadership agenda. They did not spend as much time thinking about local events that have implications for their emerging market operations. Each year, FSG evaluates more than 100 scenarios that could disrupt our economic forecasts for 73 countries.

Market Risk 9

Market Risk Marketing Supply Chain Company 9