The Center For Leadership Studies

MARCH 16, 2020

From this week forward, The Center for Leadership Studies will be releasing a weekly letter intended to guide leaders at all levels through these difficult and unprecedented times. Most are experiencing an extreme level of stress, anxiety and discomfort due to our current set of circumstances.

Management 105

Management Crisis Report Letter 105

The Practical Leader

JANUARY 4, 2023

Are we living in an unprecedented period of turmoil and crisis? According to “America’s Forgotten Crisis” in Quillette , “history everywhere alternates between periods of calm punctuated by periods of turmoil… the late 1910s and early 1920s were a tumultuous time.

Newsletter 59

Newsletter Crisis Health Care Positioning 59

The Practical Leader

SEPTEMBER 9, 2020

During these times of crisis and frantic change, we can get caught running flat out with our heads down. ” Tomorrow we publish my August blogs in the September issue of The Leader Letter. Disruptive technologies are stressing, distressing, and misdirecting many teams and organizations. Is that what you want?

Wilde 69

Wilde Bottom-up Technology Letter 69

The Center For Leadership Studies

MARCH 16, 2020

From this week forward, The Center for Leadership Studies will be releasing a weekly letter intended to guide leaders at all levels through these difficult and unprecedented times. Most are experiencing an extreme level of stress, anxiety and discomfort due to our current set of circumstances.

Crisis 83

Crisis Report Letter Information 83

Tim Milburn

JULY 4, 2013

The clutter is a source of stress if it’s not addressed. My tendency is to go through a pile of letters, forms, articles, receipts, etc and move them to new piles thinking I’ve organized and cleaned things up. Piles around the goals I’m working to accomplish. photo credit: sanden. via photopin cc.

Organization 160

Organization Learning-by-Doing Document System 160

Roundtable Talk

SEPTEMBER 28, 2010

The Body Shop founder would give all employees 10 red envelopes and if they had a concern, they could write a letter and hand the red envelope to a member of the Board. Permission to put out concerns through feelings can take the edge off for people hesitant to disagree with the “boss”. Hand out flags… Take a page out of Anita Roddick’s book.

Crisis Management 34

Crisis Management Collins Godin Blog 34

Harvard Business Review

MAY 8, 2015

The four weeks since hackers had attacked his company had been the most stressful of Jake Santini’s career. He was a perfectionist, which made him good at his job, but in the wake of this crisis, his insistence on getting everything just right was stalling their response. Jake typed the letter out on his phone.

Case Study 8

Case Study Crisis IPO CIO 8

Harvard Business Review

APRIL 13, 2017

In a related paper published in 2013 , Alexander Arriaga and colleagues had 17 operating-room teams participate in 106 simulated surgical-crisis scenarios. Uber has been using similar insights to influence drivers’ behavior. Inpatient complications also fell from 11% to 7%.

Hawthorne Effect 17

Hawthorne Effect Airlines Efficiency Letter 17

Harvard Business Review

DECEMBER 21, 2016

Similarly, Erik Erikson, another famous psychologist, introduced the idea of the identity crisis. After a lifetime of complying to others’ expectations, Tina was experiencing what Erikson would call a delayed identity crisis. She wrote letters to her past and future self. That’s what happened in Tina’s case.

Self-aware 8

Self-aware Crisis Depreciation Banking 8

Harvard Business Review

DECEMBER 11, 2013

He hadn’t said much yet, but Charlene could tell that he was feeling the stress, too. She was just the sort of person who was energized by a crisis. Carrie, a blogger for PR News, explained that she was working on a piece about social media gaffes and wondered if Charlene wanted to comment on the crisis in progress. “I

Case Study 8

Case Study PR Crisis Media 8

Harvard Business Review

JANUARY 22, 2013

He's the CEO of a 400-person (and growing) company, and a happy stress case most of the time. The guy's background looked great, and he said the right things in his cover letter and resume, so your hopeful brain said 'Could this be my knight in shining armor?' Crisis averted," I sighed. I could tell he was frustrated.

Hotels 8

Hotels Letter Follow-up Learning-by-Doing 8

N2Growth Blog

JANUARY 18, 2011

He wrote a letter to his wife, while in winter quarters, to explain why he could not come visit her and his daughter: “Whilst it would be a great comfort to see you and my little daughter, duty requires me to remain here. Great post. Elated and encouraging one day, and scowling and demeaning the next.

Leadership 420

Leadership CEO Blog Learning-by-Doing 420

Harvard Business Review

JANUARY 5, 2012

Fundamentally, it is extremely problematic for directors to resign when their companies are in crisis because effective board stewardship — particularly from outside directors — is most needed at such junctures. Of course, director resignation in times of crisis is sometimes warranted and perhaps even necessary.

Crisis 10

Crisis Committee Long-term Reputation 10