Persuasive Powerhouse

OCTOBER 5, 2010

She was so broken; the issue became a mess, taken all the way to human resources and finally resolved without hurting anybody. Mary Jo Asmus : October 6, 2010 at 7:32 pm Hi Yathi, The reason so many of my posts are about things that apply to work as well as daily life is that leadership is about being human!

Long-term 167

Long-term Definition Blog Self-aware 167

Harvard Business Review

JANUARY 10, 2012

It's rare to find a corporate human resources function that accelerates change by actively finding ways to help drive new strategies. Over the last decade, HR at IBM took a number of steps to help drive operational improvement: Delivered the new skills IBM needed at the front lines. But not at IBM.

Globalization 15

Globalization Human Resources Diversity Long-term 15

Strategy Driven

JULY 3, 2015

Team building must be part of the corporate Vision first, not as a series of exercises delegated to trainers. Organizations of all sizes must have the Think Tank.which delineates future operations, including education and training. Periodically, the material is reviewed. Human Resources Oversees Training.

Education 50

Education Company Succession Mentor 50

Harvard Business Review

JANUARY 26, 2015

GE now operates in 175 countries across the globe.) So a constant reengineering of our business portfolio, operating model, and culture has been a key to our evolution. The context demanded operational excellence. Operational excellence had made us vulnerable to disrupters that were figuring out new ways to move mainstream.

Welch 8

Welch Six Sigma Agility Operations 8

Harvard Business Review

JANUARY 27, 2017

Charismatic CEOs enjoy leading and inspiring people, so they don’t like delegating critical business decisions to smart algorithms. But without clear lines of authority and accountability, dual empowerment guarantees perpetual conflict between human and artificial intelligence. Who wants clever code bossing them around?

Outsourcing 8

Outsourcing Software CAPEX Competitive Advantage 8

Harvard Business Review

OCTOBER 10, 2011

At most companies, the human resources department "owns" and measures engagement. And these companies build closed-loop learning into their daily operations so that they're constantly improving. After each survey wave, store managers review the data for their store. Apple surveys its employees every few months.

Tactics 14

Tactics Customer Loyalty Survey Loyalty 14

Harvard Business Review

NOVEMBER 17, 2016

Second, employers “in-source” accountability for health care services to Human Resources as a “benefit” rather than a service to be procured to maintain the health, well-being, satisfaction, and productivity of their workforce. This is where the general concept of bundled services can be applied.

Health Care 8

Health Care Supply Chain Price Quality 8

Harvard Business Review

JULY 24, 2014

Brand-building is a function that business leaders, owners, and general managers – the people responsible for the culture, core operations, and customer experiences of an organization – must drive. It can’t be delegated to a marketing department or an advertising agency. A brand council is how savvy companies ensure this happens.

Brand 8

Brand Strategy Advertising Brand Management 8