Deming Institute

DECEMBER 27, 2018

Guest post by Michael Godfried: planner and policy analyst in Washington State and Bill Bellows, Deputy Director, The Deming Institute. Like Dr. Deming, age is no barrier to his continued intellectual vigor. Dr. Deming believed that organizations should seek excellence both in their outcomes and processes.

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Deming Ethics Short-term Long-term 46

Deming Institute

OCTOBER 15, 2018

Guest post by John Hunter , author of Management Matters: Building Enterprise Capability. David Langford has taken his experience with applying Deming’s ideas to education to his position as the Superintendent of Ingenium schools in Los Angeles, California. The focus of Ingenium is “restoring joy and meaning to learning.”

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Deming System Compliance Education 37

Deming Institute

APRIL 1, 2019

Guest post by John Hunter , author of the Curious Cat Management Improvement Blog (since 2004). Edwards Deming Institute offers events for those interested in applying Deming’s management ideas in their organizations. Leading with a Systems View: Deming Management Method for Owners and Executives.

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Seminar Deming System Execution 38

Michael Lee Stallard

NOVEMBER 8, 2011

Wally Bock presents The Joy of Helping posted at Three Star Leadership , saying “The best bosses revel in helping others succeed” Mark Stelzner presents Two Easy (And Legal) Ways to Gather Competitive Intel posted at Inflexion Point. Dan McCarthy posted a collection of top blog posts on leadership that included a post I wrote.

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Blog Leadership Deming Storytelling 218

Great Leadership By Dan

NOVEMBER 6, 2011

Wally Bock presents The Joy of Helping posted at Three Star Leadership , saying "The best bosses revel in helping others succeed". Wally Bock presents The Joy of Helping posted at Three Star Leadership , saying "The best bosses revel in helping others succeed". The fried clams won. I've had readers ask "Why so many? I think so.

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Leadership Development Development Leadership Deming 248

Deming Institute

NOVEMBER 3, 2016

David Langford’s presentation at the 2015 Deming in Education conference starts with a clip from Clare Crawford Mason’s PBS presentation on Mt. Deming was a champion of the individual. ” So why was Dr. Deming so tough on management (and especially executives)? Edgecumbe High School, in Sitka, Alaska.

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Deming Education Conference System 28

Deming Institute

AUGUST 19, 2019

Guest post by John Hunter , author of the Curious Cat Management Improvement Blog. An understanding of Deming’s System of Profound Knowledge provides new lenses * to view the world. And that clear vision can help managers lead their organizations more effectively. We provide Crew Members with a great retirement plan.

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Deming Long-term Short-term Bureaucracy 28

Deming Institute

DECEMBER 7, 2015

Joy in learning comes not so much from what is learned, but from learning. Joy on the job comes not so much from the result…but from contribution to optimization of the system in which everybody wins. Edwards Deming. Do you remember the joy of learning when you were a child?

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Deming Download Education Seminar 28

Deming Institute

SEPTEMBER 1, 2016

Joshua Macht wrote an article for the Harvard Business Review (published in June) : The Management Thinker We Should Never Have Forgotten. In that article he explores the importance of Dr. Deming’s ideas today. People are born with intrinsic motivation, self-respect, dignity, curiosity to learn, joy in learning.

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Deming Senge Management by Objectives Bottom-up 28

Deming Institute

FEBRUARY 10, 2020

It turned out that Mike’s management guidance to the Accounting department was the first cause of system breakdowns in several other places at DMC. This question recurs in much of my work as a leader of transformation: “Why improve what should be eliminated ?”. Guest post by Dennis Sergent, President, Sergent Results Group.

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Deming System Insurance Covey 57

Deming Institute

SEPTEMBER 22, 2016

The Deming Dimension by Henry Neave provides good historical background and then a well presented explanation of Deming’s ideas on management. It is one of the best books to read to learn about Deming’s ideas. This can be done, but only by transformation of the style of management now practised.

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Deming System Learning-by-Doing Books 28

Deming Institute

JANUARY 25, 2018

Of all of Deming ‘s work, I think the bit with the most potential impact is also the bit that Deming kept close to his vest because it doesn’t advocate company growth as an aim , and his clients would not have understood. Note that Deming does advocate personal growth, which I think of as development.

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Examples Deming Quinn Film 31

Deming Institute

JANUARY 5, 2017

While my work is usually associated with the term “Lean” and the lessons from the Toyota Production System, some of my earliest learning and inspiration for improvement came from the work of W. Edwards Deming. I do remember my statistics professor saying something in class, in early 1994, right after Dr. Deming passed away.

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Deming TQM Kaizen Crisis 46

Lead Change Blog

FEBRUARY 17, 2016

We learned the quality lessons of Edward Deming, Joseph Juran, and Phil Crosby as well as the lean thinking lessons of James Womack. We learned the quality lessons of Edward Deming, Joseph Juran, and Phil Crosby as well as the lean thinking lessons of James Womack. Few American presidents were more fun loving than Theodore Roosevelt.

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Six Sigma TQM Airlines Wilde 150

Curious Cat

JANUARY 22, 2015

This month Bill Troy, ASQ CEO, asked ASQ Influential Voices bloggers : “who influenced or inspired your management thinking and in what ways?” ” He discussed Paul O’Neill’s influence on his thinking ; I agree that Paul has done some very impressive work in health care.

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Deming Management Influence Learning-by-Doing 40

Deming Institute

MAY 5, 2015

Keith Sparkjoy – Discovering Deming: Cultural Evolution at Pluralsight from The W. Edwards Deming Institute 2014 Annual Conference. Edwards Deming Institute conference – Discovering Deming: Cultural Evolution at Pluralsight using the webcast above. … Joy is not a zero sum game. .

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Deming Handbook Conference Reference 28

Deming Institute

OCTOBER 5, 2015

I understand some of the ideas Dr. Deming expressed challenge people’s beliefs and are difficult to accept. This is not what Dr. Deming said at all. And the claim makes no sense when you look at how much emphasis he put on joy in work and the importance of using everyone’s creativity. I can accept that.

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Creativity Deming Proposal System 28

Deming Institute

JUNE 19, 2017

Jim Benson’s presentation at our 2015 International Deming Research Seminar explored how to manage the workload better to improve results. Companies that understand this important idea have a big advantage over those that retain a theory x management system that they believe is needed to control people.

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Deming Seminar System Learning-by-Doing 49

Deming Institute

SEPTEMBER 2, 2019

Guest post by John Hunter , author of Management Matters: Building Enterprise Capability. And for the first time, in the 1950s, science distinguished between knowledge and understanding, and recognized that all the work of science has produced is knowledge – but not understanding. LEARN MORE. You can watch part 2 here.

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System Management Deming Video 31

Deming Institute

SEPTEMBER 6, 2016

Presentation by Michael King and Jane Kovacs at the 2015 Deming in Education conference – Finding Joy In Learning: Applying Deming’s Theory to Schools. The speakers work for Quality Learning Australasia (QLA). QLA’s website has quite a bit of useful information.

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Deming Tools Conference Sample 28

Deming Institute

MARCH 2, 2017

In this presentation Dan Jones discusses what we (with an understanding of Deming’s ideas) can see as an aspect of the Deming chain reaction : Focusing on quality and then time the consequence is that we lower costs. As John Shook summarizes, the power of all of this is actually learning is the work.

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Deming System Quality Cost 28

Deming Institute

MARCH 3, 2016

Point 7 in Dr. Deming’s 14 obligations of management : Institute leadership (see point 12 and Chapter 8 in Out of the Crisis ). Supervision of management is in need of overhaul, as well as supervision of production workers. But Dr. Deming provided context. Edwards Deming had a very specific meaning.

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Deming Leadership System Library 28

Deming Institute

JUNE 30, 2020

It is a lesson that highlights the wisdom needed to determine what the “right” things are in our work as leaders. Guest post by Dr. Doug Stilwell, Drake University. Julie sat in the last row on the right-hand side of the classroom near the window, two or three seats from the front. Julie’s hand immediately went up in the air. Yes, Julie?”

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Covey Deming Six Sigma Efficiency 69

Deming Institute

SEPTEMBER 2, 2019

Guest post by John Hunter , author of Management Matters: Building Enterprise Capability. And recognized that all the work of science has produced is knowledge but not understanding. Ackoff goes on to explain why understanding systems thinking is so important for management. Deming and Dr. You can watch part 2 here.

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System Management Deming Video 28

Curious Cat

JULY 6, 2016

ASQ has asked the Influential Voices on quality management to look at the question of integrating technical quality and human management systems. How do different systems—technical or human—work together? How should they work together? My view is that the management system must integrate these facets together.

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System Management Tools Incentives 58

Deming Institute

AUGUST 30, 2018

Edwards Deming, the father of the quality movement, defined quality as “pride in workmanship.” I cannot help but wonder how many of these children will maintain this level of pride in their work during the next five to 10 years, and how many will have it crushed somewhere along the way. Parents were patrons.

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Quality P&L Deming Education 51

Deming Institute

JANUARY 30, 2017

Deming’s “Some Notes on Management in a Hospital.” I was happy to see John Hunter share the article on the Deming Institute blog last year , along with some context. I was happy to see John Hunter share the article on the Deming Institute blog last year , along with some context.

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Deming Kaizen System Quality 28

Deming Institute

NOVEMBER 21, 2016

Total Quality Management in Logistics: a case study from the trucking industry by Harry Lehman, Jr. (a Edwards Deming-based quality program within a particular trucking company, Mason Transporters. Decades later we still hear people questioning if the ideas work outside manufacturing, which is sad. The thesis aims to.

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Case Study Deming System Company 28

Deming Institute

FEBRUARY 23, 2017

Those with knowledge of how human systems work can predict the likely consequences of creating poor management systems. Yet when the natural result occur, each time people blame individuals responding predictably to the forces created by the management system. People keep using extrinsic motivators because they work.

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System Motivation Deming Conference 31

Deming Institute

FEBRUARY 27, 2017

I like to share interesting articles (and other resources) that provide examples of organizations applying Deming’s ideas in practice. Edwards Deming’s process management theory. Edwards Deming cautioned against clinging to examples , and for good reason. Physicians led almost all of the changes themselves.

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Deming Health Care System Cost 28

Deming Institute

APRIL 7, 2016

Edwards Deming’s list of 14 points for western management : Eliminate slogans, exhortations, and targets for the work force asking for zero defects and new levels of productivity. If so, you should examine your management system. It is a bad sign and points to serious management problems. Point 10 on W.

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Deming System Incentives Short-term 28

Deming Institute

JULY 12, 2017

Ben did well in school in the early years-when the AIM was on the learning , something, I’ve learned from Dr. Ben did well in school in the early years-when the AIM was on the learning , something, I’ve learned from Dr. Deming, we are all conditioned to do well in our early years. Take this in for a moment. This was certainly true for Ben.

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Education System Deming Learning-by-Doing 31

Curious Cat

SEPTEMBER 8, 2015

Many of the better management methods proposed by W. Edwards Deming address this issue. CEOs are given a false picture when they focus on results instead of the management system. CEOs are given a false picture when they focus on results instead of the management system. Culture isn’t what you intend it to be.

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System CEO Learning-by-Doing Deming 40

Curious Cat

JULY 7, 2015

Another influential voices author, that I met in Hong Kong when I presented a a Deming seminar, included a mention of that connection in his post: Quality Life and Succession. In this blog I write about using management improvement thinking in my personal life. I just returned from my own nomadic adventure. Life Balance.

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Tools Fraser Travel Deming 40

Deming Institute

MARCH 14, 2016

Edwards Deming’s 14 points for management. Dr. Deming’s management system was focused on creating a work environment that allowed people to take pride in their work by letting them contribute fully. While training is important, make sure your training is part of a management system that works.

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Training Deming System Learning-by-Doing 28

Deming Institute

AUGUST 20, 2015

The linked to article that aims to provides an overview of the essence of Deming’s approach to management and its continuing relevance to managers: The Model of Sustainable Organisation by Alan Clark. A manager, said Deming, is primarily a manager of People.

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Ouchi Herzberg Deming McGregor 28

Harvard Business Review

JUNE 24, 2016

Gothenberg, Sweden, is a long way to travel from Boston for a breakthrough idea in management — especially one that is more than 40 years old. Berwick’s talk spanned a pantheon of management thinkers to show the audience just how far we have come from Taylor to Deming in the 20th century.

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Deming Management Senge Taylorism 11