Harvard Business Review

JUNE 2, 2014

Ideally, the innovator has a proprietary technology that makes the offering simple and affordable, or it has developed an innovative operating model that enables the business to keep its costs radically lower than competitors’ as it scales up. That allows cab drivers to offer many of the conveniences of Uber without being disintermediated.

Disruptive Innovation 8

Disruptive Innovation Disintermediation Business Model Innovation 8

Harvard Business Review

JANUARY 24, 2011

It's media disintermediation at work! The by-now-standard, Christensen-inspired corporate response to disruptive innovation is to create a separate operation, with different incentives and structure than the parent organization, to exploit the innovation. Lots of industries have been turned upside down by innovation over the years.

Disruptive Innovation 14

Disruptive Innovation Venture Capitalist Innovation Christensen 14

Harvard Business Review

AUGUST 7, 2018

How companies are using artificial intelligence in their business operations. Yet, more so than traditional travel providers, these companies face possible disintermediation by smart speakers, which will be capable of aggregating potential travel options on command. Insight Center. Adopting AI. Sponsored by SAS.

Travel 9

Travel Industry Hotels Airlines 9

Harvard Business Review

MARCH 15, 2013

How do agencies ensure their future by being able to help brands sell more and build stronger loyalty in such a disrupted and disintermediated world, where every individual is consuming so much media from so many different channels? And that has not changed since agencies were first invented. So, now what?

Marketing 9

Marketing Brand Advertorial Advertising 9

Harvard Business Review

SEPTEMBER 27, 2016

For instance, a data center operator might make a skills pivot that could lead to a role as a data scientist as some at AT&T have done. To the contrary, I believe programs like AT&T’s provide opportunities to keep employee populations relevant—and those with relevant skills are less likely to get disintermediated.

Skills 8

Skills Company Core Competence Career 8

Harvard Business Review

DECEMBER 1, 2011

In other words, innovation occurs when we bypass or disintermediate procurement. The real-world drawback with this declaration of innovation interdependence is neither cultural nor operational. How healthy is that? What kind of cultural — and financial — signal does that send both to the firm and its vendors alike?

Price 15

Price Innovation Disintermediation TCO 15

Harvard Business Review

MAY 13, 2015

The core disruptive concept is that the “pipe” created by the cable MSOs (multiple system operators) no longer provides the sole gateway to consumers’ television screens. Think about messaging: We’ve relied on mobile phone operators (AT&T, Verizon, et al.) to send text messages. Connecting the dots.

Brand 8

Brand Disintermediation Media Metrics 8

Harvard Business Review

JULY 12, 2017

Intermediaries or “trust brokers” do not have to be written out of the equation — or disintermediated — as many blockchain enthusiasts argue. Rather, they can become early adopters of the technology.

Insurance 11

Insurance Industry Policies Market Penetration 11

Harvard Business Review

MARCH 14, 2017

Many industries have experienced disruption, due to technologies that successfully reduced inefficiencies and frictions, often disintermediating established players in the process. Plus, it can be difficult for the average person to accumulate enough points to earn a meaningful reward. The Benefits of Disruption.

Loyalty 12

Loyalty Customer Loyalty Travel Hotels 12

Harvard Business Review

JUNE 24, 2014

Barksdale: I think we use the term “disintermediate” a lot more than we do “unbundle from these terrible corporations.” And so, ironically, the bundlers of that era were operating probably illegally, in the way that they were forcing the bundle and then price-fixing the bundle. I don’t remember ever giving that speech.

How To 14

How To Technology Industry Venture Capitalist 14

Harvard Business Review

FEBRUARY 22, 2011

Adding a profile on Facebook has little to no impact on Facebook's operating costs. Amazon's widget that makes it easy to shop from inside Facebook reveals one way this oligopoly will become increasingly interconnected, while disintermediating as many others as it can. More usage funds more infrastructure.

CPA 15

CPA CPM Advertising Disintermediation 15

Harvard Business Review

NOVEMBER 15, 2016

The big retailers are getting squeezed and disintermediated at both ends. Now anyone with a great product and access to an online fulfilment or marketplace platform can use social media and word of mouth to bootstrap an overnight customer community that traditional brands once would have taken years to build.

Retail 8

Retail Technology Content Chief Technology Officer 8