Harvard Business Review

JUNE 10, 2011

These mandated-from-above programs include Lean Six Sigma initiatives with experts (" Belts ") in command, big IT implementations, and reengineering of major end-to-end processes. An executive in the company's finance operations adopted a Six Sigma belt-driven approach to reduce costs in the company's global shared service centers.

Six Sigma 15

Six Sigma Bottom-up Cost Project 15

Harvard Business Review

MAY 13, 2014

Under CEO Jack Welch in the 1980s and 1990s, they adopted operational efficiency approaches (“ Workout ,” “Six Sigma,” and “Lean”) that reinforced their success and that many companies emulated. But, as befits a company that has been around for 130 years, GE is moving on.

Six Sigma 8

Six Sigma Incubator Payback Period Ries 8

Harvard Business Review

MARCH 23, 2011

Thus, today we have a number of process "religions": Statistical Process Control was followed by Total Quality Management, Business Reengineering, Six Sigma, Lean, and Business Process Management (BPM, which emphasizes process management software). Brad Power is a consultant and researcher in process innovation.

Six Sigma 14

Six Sigma TQM Kaizen Balanced Scorecard 14

Harvard Business Review

JUNE 13, 2018

It operates at the task level and not the end-to-end process level.” The company may have collections of standard operating procedures, but they are often poorly documented and out of date. Having started its Lean Six Sigma journey almost five years ago, ADP saw RPA as the obvious next step in its journey to drive efficiency.

Process 10

Process Six Sigma Company Technology 10

Harvard Business Review

MARCH 13, 2013

When, eventually, sequestration has passed and Washington and its watchers have moved on to the next big debate, alongside all the recriminations there will be this: the familiar calls for government to demonstrate more of the effectiveness that we see in the most successful private sector companies. The clamor won't be altogether misguided.

Efficiency 8

Efficiency Six Sigma Benchmarking Outsourcing 8

Harvard Business Review

JANUARY 26, 2015

GE now operates in 175 countries across the globe.) So a constant reengineering of our business portfolio, operating model, and culture has been a key to our evolution. The context demanded operational excellence. In the first part of this century, innovation became the priority. Let’s take the 1990s.

Welch 8

Welch Six Sigma Agility Operations 8

Harvard Business Review

FEBRUARY 2, 2018

Companies like Rolls Royce can, therefore, offer outcome deals where they guarantee customer outcomes (examples: zero downtime, higher speed, more fuel efficiency, zero operator error, greater reliability) and share risks and rewards with customers. For that end, they must be able to attract world-class innovators and software engineers.

Industry 8

Industry Software Six Sigma Engineering 8

Harvard Business Review

FEBRUARY 20, 2013

The question is how to equip employees with the skills to handle complexities such as creating innovative solutions to emergent problems, understanding new markets, and pushing back on the "status quo." They too have struggled to operate in complex environments, and have developed the skills and expertise to overcome these challenges.

Entrepreneur 8

Entrepreneur Company Six Sigma Franchising 8

Harvard Business Review

APRIL 6, 2011

Two years later the company was the poster child for reengineering success — the subject of speeches, a Harvard Business School case study, articles, and book references. But the pilot was not far enough along to demonstrate that it would make any money and the firm had no detailed economic model against which to measure success.

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Process Six Sigma Finance Short-term 15

Harvard Business Review

NOVEMBER 11, 2013

But the program has proven successful and has been expanded to include other specialty certification boards and health care organizations. The Mayo Quality Academy offers 30 courses, ranging from Lean and Six-Sigma to Human Factors and Change Management. Leading Health Care Innovation. Authority and Structure.

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Quality Mayo System Six Sigma 8

Harvard Business Review

DECEMBER 6, 2012

They stand on the shoulders of the methods of "Process Strategy 1.0": Lean , Six Sigma , and Business Reengineering. One success story occurred when a front-line associate in a call center posted online she didn't like a new process. To speed operations and improvement, Process Strategy 2.0 is all about: 1.

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Process Examples Strategy Six Sigma 8

Harvard Business Review

OCTOBER 18, 2013

Capitalize on success. Banner’s leaders used its G&A success to extend the optimization program to its clinical operations, starting with Banner Good Samaritan Medical Center, the system’s flagship teaching hospital in Phoenix. Follow the Leading Health Care Innovation insight center on Twitter @HBRhealth.

Cost 8

Cost Health Care Six Sigma Insourcing 8

Harvard Business Review

JANUARY 29, 2015

Here’s a brief account of how GE quickly scaled up a sizable software start-up within a big, successful conglomerate. Key selection criteria included experience in innovative software and service (versus product) development, and an ability to manage a start-up in a very large, complex company. Getting Started.

Software 8

Software Six Sigma Insourcing P&L 8

Harvard Business Review

NOVEMBER 5, 2012

But increasingly, at the local level, innovative approaches involving unlikely partners playing unlikely roles are disrupting the status quo and addressing seemingly unsolvable challenges like those posed by Sandy. Government must adopt innovation practices that mirror those used by leading entrepreneurial companies around the world.

Six Sigma 8

Six Sigma Long-term Innovation Definition 8

Harvard Business Review

MAY 5, 2011

But that hasn't been the case at Danaher, DuPont, and Staples, which have continually improved their operations over many years, to the delight of their customers. But the key to success is a management process for focusing on business imperatives called "policy deployment," from the Japanese term " Hoshin Kanri."

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Six Sigma Process Tips Lean Manufacturing 14

Harvard Business Review

MARCH 7, 2011

When they set out to turn around processes that have become woefully inefficient or ineffective, most companies choose one of four process improvement "religions": Lean , Six Sigma , Business Reengineering or Business Process Management (BPM). After hearing about its success at another organization, many companies choose just one.

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Six Sigma BPM Process Hammer 14

Harvard Business Review

APRIL 27, 2015

Can you think of any business topic that’s been hotter for longer than innovation? In a McKinsey poll , 94% of the managers surveyed said they were dissatisfied with their company’s innovation performance. And yet when it comes to innovation, the gap between aspiration and accomplishment seems as big as ever.

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Innovation Company Engineering Supply Chain 8

Harvard Business Review

MAY 1, 2017

Accordingly, business leaders sought to improve efficiency by employing Six Sigma, process reengineering, spans and layers, and other tools. Some focus their best people on finding ways to squeeze out more profitability from existing operations, rather than creating new businesses. The result: a shortage of good growth ideas.

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ROE Long-term GDP Six Sigma 11

Skip Prichard

JULY 15, 2019

More importantly, he offers concrete examples of how any organization—large or small, and regardless of industry—can innovate in ways that delight customers and attract top-level talent. What do leaders often get wrong when they think of innovation ? Many of them have little understanding of what innovation actually means.

How To 76

How To Middle Management Innovation Technology 76